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SIU Thesis. Customer-Based Brand Equity of Star Hotels in Nepal / Pujan Lamichhane / Bangkok: Shinawatra University - 2018
Collection Title: SIU Thesis Title : Customer-Based Brand Equity of Star Hotels in Nepal Material Type: printed text Authors: Pujan Lamichhane, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name Publisher: Bangkok: Shinawatra University Publication Date: 2018 Pagination: vii, 128 p. Layout: Tables, ill. Size: 30 cm. Price: 500.00 Baht. General note: SIU THE: SOM-MBA-2018-N03
THE [MS.[MBA]] -- Shinawatra University, 2018Languages : English (eng) Descriptors: [LCSH]Equity
[LCSH]HotelsKeywords: Brand equity,
Customer based brand equity,
Hotels,
Hotel brand equityAbstract: The research has been conducted to analyze the factors that impact the customer-based brand equity in the context of the star hotels in Nepal and to examine the level of impact of the independent variables: brand awareness, brand loyalty, brand image and perceived quality on the dependent variable: customer-based brand equity of star hotels in Nepal. The research was conducted using a mixed method utilizing both quantitative and qualitative method. For the quantitative method a sample of 380 customers from four different star categorized hotels were taken from the capital of the country. Convenient sampling method was used for the study. The research study is completed using a blend of descriptive and comparative research design. Moreover, for the qualitative method a semi- structured interview was conducted among the senior marketing managers of selected 4 different hotels and the thematic analysis was done. The data collection instrument used in the research were the 5 point Likert scale questionnaires and the semi-structured interview. Correlation analysis and regression analysis was done to test the hypothesis. It was found that there was positive significant relationship between brand loyalty, brand image and perceived quality, and customer based brand equity. However, brand awareness did not show significant causal relationship with customer based brand equity. It was also found that all the sample hotels have been following various branding activities and campaigns like mass media promotion, specialized agencies, partnering up, providing discounts and value-added promotional activities, to promote their brand in the market. Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27865 SIU Thesis. Customer-Based Brand Equity of Star Hotels in Nepal [printed text] / Pujan Lamichhane, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2018 . - vii, 128 p. : Tables, ill. ; 30 cm.
500.00 Baht.
SIU THE: SOM-MBA-2018-N03
THE [MS.[MBA]] -- Shinawatra University, 2018
Languages : English (eng)
Descriptors: [LCSH]Equity
[LCSH]HotelsKeywords: Brand equity,
Customer based brand equity,
Hotels,
Hotel brand equityAbstract: The research has been conducted to analyze the factors that impact the customer-based brand equity in the context of the star hotels in Nepal and to examine the level of impact of the independent variables: brand awareness, brand loyalty, brand image and perceived quality on the dependent variable: customer-based brand equity of star hotels in Nepal. The research was conducted using a mixed method utilizing both quantitative and qualitative method. For the quantitative method a sample of 380 customers from four different star categorized hotels were taken from the capital of the country. Convenient sampling method was used for the study. The research study is completed using a blend of descriptive and comparative research design. Moreover, for the qualitative method a semi- structured interview was conducted among the senior marketing managers of selected 4 different hotels and the thematic analysis was done. The data collection instrument used in the research were the 5 point Likert scale questionnaires and the semi-structured interview. Correlation analysis and regression analysis was done to test the hypothesis. It was found that there was positive significant relationship between brand loyalty, brand image and perceived quality, and customer based brand equity. However, brand awareness did not show significant causal relationship with customer based brand equity. It was also found that all the sample hotels have been following various branding activities and campaigns like mass media promotion, specialized agencies, partnering up, providing discounts and value-added promotional activities, to promote their brand in the market. Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27865 Hold
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Barcode Call number Media type Location Section Status 32002000598506 SIU THE: SOM-MBA-2018-N03 c.1 SIU Thesis and Dissertation Graduate Library Thesis Corner Available 32002000598852 SIU THE: SOM-MBA-2018-N03 c.2 SIU Thesis and Dissertation Graduate Library Thesis Corner Available SIU IS. Comparative Study on Customer Based Brand Equity (CBBE) of GSM Mobile Service Provider Nepal Telecom and Ncell / Pradeep Parajuli
Collection Title: SIU IS Title : Comparative Study on Customer Based Brand Equity (CBBE) of GSM Mobile Service Provider Nepal Telecom and Ncell Material Type: printed text Authors: Pradeep Parajuli, Author ; Ousanee Sawagvudcharee, Associated Name ; Puskar Sharma, M. Phil, Associated Name Pagination: ix, 59 p. Layout: ill, Tables Size: 30 cm. Price: 500.00 General note: SIU IS: SOM-MBA-2016-N14
IS [MS. [MBA]] -- Shinawatra University, 2016Languages : English (eng) Descriptors: [LCSH]Branding
[LCSH]Telecommunication -- NepalKeywords: Brand equity,
Telecom,
Customer based brand equity,
Brand Trust,
Branding,
Perceived qualityAbstract: Brand equity is in the minds of consumers and results from what they have learned, felt, seen, and heard about a brand over time. Marketers know that brand equity is not easily or quickly succeeded. The comparative study on CBBE of the two leading and competing telecom, Ncell and NTC is an interesting phenomenon. In Nepal such types of study is lacking, to address the gap, this research has been conducted to measure and analyze consumer based brand equity. The study intends to recommend the suggestion for building and developing brand equity for telecom companies. The research adopted a qualitative approach to acquire insights of 271 respondents on the area of study, who have been service receiver of Nepal Telecom and Ncell.
The result showed that the brand awareness of Ncell is higher than NTC among the two mobile service operators. Similarly the perceived quality of the Ncell is higher than NTC however, NTC has higher brand trust and loyalty as compared to Ncell. In the study among the six study variables, call quality is the first important factor while selecting mobile service operator. Similarly, price is the second important factor followed by geographical coverage, internet service, availability of SIM card and promotional offers in order respectively.
This study shows the comparative analysis of both the mobile service brands where the improvement of Nepal Telecom needs to have more awareness and improve perceived quality. Similarly, Ncell needs to improve on the brand trust and brand loyalty. This kind of study on the comparative analysis gives a insight on the attributes to be improved among the brand equity. This will help the telecom service operator performance and make them more comparative by fulfilling the gaps.Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26918 SIU IS. Comparative Study on Customer Based Brand Equity (CBBE) of GSM Mobile Service Provider Nepal Telecom and Ncell [printed text] / Pradeep Parajuli, Author ; Ousanee Sawagvudcharee, Associated Name ; Puskar Sharma, M. Phil, Associated Name . - [s.d.] . - ix, 59 p. : ill, Tables ; 30 cm.
500.00
SIU IS: SOM-MBA-2016-N14
IS [MS. [MBA]] -- Shinawatra University, 2016
Languages : English (eng)
Descriptors: [LCSH]Branding
[LCSH]Telecommunication -- NepalKeywords: Brand equity,
Telecom,
Customer based brand equity,
Brand Trust,
Branding,
Perceived qualityAbstract: Brand equity is in the minds of consumers and results from what they have learned, felt, seen, and heard about a brand over time. Marketers know that brand equity is not easily or quickly succeeded. The comparative study on CBBE of the two leading and competing telecom, Ncell and NTC is an interesting phenomenon. In Nepal such types of study is lacking, to address the gap, this research has been conducted to measure and analyze consumer based brand equity. The study intends to recommend the suggestion for building and developing brand equity for telecom companies. The research adopted a qualitative approach to acquire insights of 271 respondents on the area of study, who have been service receiver of Nepal Telecom and Ncell.
The result showed that the brand awareness of Ncell is higher than NTC among the two mobile service operators. Similarly the perceived quality of the Ncell is higher than NTC however, NTC has higher brand trust and loyalty as compared to Ncell. In the study among the six study variables, call quality is the first important factor while selecting mobile service operator. Similarly, price is the second important factor followed by geographical coverage, internet service, availability of SIM card and promotional offers in order respectively.
This study shows the comparative analysis of both the mobile service brands where the improvement of Nepal Telecom needs to have more awareness and improve perceived quality. Similarly, Ncell needs to improve on the brand trust and brand loyalty. This kind of study on the comparative analysis gives a insight on the attributes to be improved among the brand equity. This will help the telecom service operator performance and make them more comparative by fulfilling the gaps.Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26918 Hold
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Barcode Call number Media type Location Section Status 32002000594075 SIU IS: SOM-MBA-2016-N14 c.1 SIU Independent Study Graduate Library Thesis Corner Available SIU IS. Measuring Customer Based Brand Equity: A Case of MBA Colleges of Nepal / Deepak Thapa / Bangkok: Shinawatra University - 2016
Collection Title: SIU IS Title : Measuring Customer Based Brand Equity: A Case of MBA Colleges of Nepal Material Type: printed text Authors: Deepak Thapa, Author ; Wilaiporn Laohakosol, Associated Name ; Pushkar Sharma, M. Phil, Associated Name Publisher: Bangkok: Shinawatra University Publication Date: 2016 Pagination: x, 71 p. Layout: ill, Tables Size: 30 cm. Price: 500.00 General note: SIU IS: SOM-MBA-2016-N06
IS [MS. [MBA]] -- Shinawatra University, 2016Languages : English (eng) Descriptors: [LCSH]Branding Keywords: Brand equity,
MBA colleges,
Customer based brand equity,
Educational brand,
Branding,
Perceived qualityAbstract: Brand equity become increasingly important for institutions both service and manufacturing as the consumer perception of brand equity have impact on institutional branding. The concept of customer based brand equity in educational sector is a new phenomenon as education is the high credence service. In Nepal such types of study is lacking, to address the gap, this research has been conducted to measure and analyze consumer based brand equity of MBA colleges and signify the importance of brand equity for educational institutions. The study intends to recommend the suggestion for building and developing brand equity for educational institutions. The research adopted a qualitative approach to acquire insights of 264 respondents on the area of study, who have been preparing for MBA entrance exam.
The analysis of acquired data reveals that most of the prospective respondents are aware about the MBA colleges. They are known about the colleges and familiar with the programs and their brand equity. Among the selected five MBA colleges for study it has been found that some of the MBA colleges are in preference for MBA degree based on placement quality, intellectual capital and recognition and relevance of degree for professional life. The overall brand value analysis reveals that some MBA colleges has strength in differentiation, image, recognition and relevance which contributes in development of positive perception about MBA colleges. There are areas of improvement for colleges in overall brand value assessment attributes while influencing the perception the customer via using integrated communication means for communication and awareness
For enhancing brand equity MBA colleges need to use integrated marketing communication means with focus on social media based communication. For building and sustaining brand equity strategic thrust is required with focus on core area of overall brand value assessment attributes. It is vital for MBA colleges to differentiate themselves and build a strong brand in a cluttered education market with the use of right communication tools. The recognition of brand equity has an awareness dimension, thus familiarity to the brand is largely driven by marketing activities including advertising, publicity and word of mouth. In educational branding referral plays vital role as the loyalty dimension of brand equity is largely associated with positive word of mouth. Thus, tools of marketing communication serve important influencers on the overall brand equity.
The college administration need to develop and initiate programs to enhance brand equity, which will have impact on perceive quality of colleges and appears to be vital in building strong and well-differentiated brands that can influence the consumers’ decision-making.Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26914 SIU IS. Measuring Customer Based Brand Equity: A Case of MBA Colleges of Nepal [printed text] / Deepak Thapa, Author ; Wilaiporn Laohakosol, Associated Name ; Pushkar Sharma, M. Phil, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2016 . - x, 71 p. : ill, Tables ; 30 cm.
500.00
SIU IS: SOM-MBA-2016-N06
IS [MS. [MBA]] -- Shinawatra University, 2016
Languages : English (eng)
Descriptors: [LCSH]Branding Keywords: Brand equity,
MBA colleges,
Customer based brand equity,
Educational brand,
Branding,
Perceived qualityAbstract: Brand equity become increasingly important for institutions both service and manufacturing as the consumer perception of brand equity have impact on institutional branding. The concept of customer based brand equity in educational sector is a new phenomenon as education is the high credence service. In Nepal such types of study is lacking, to address the gap, this research has been conducted to measure and analyze consumer based brand equity of MBA colleges and signify the importance of brand equity for educational institutions. The study intends to recommend the suggestion for building and developing brand equity for educational institutions. The research adopted a qualitative approach to acquire insights of 264 respondents on the area of study, who have been preparing for MBA entrance exam.
The analysis of acquired data reveals that most of the prospective respondents are aware about the MBA colleges. They are known about the colleges and familiar with the programs and their brand equity. Among the selected five MBA colleges for study it has been found that some of the MBA colleges are in preference for MBA degree based on placement quality, intellectual capital and recognition and relevance of degree for professional life. The overall brand value analysis reveals that some MBA colleges has strength in differentiation, image, recognition and relevance which contributes in development of positive perception about MBA colleges. There are areas of improvement for colleges in overall brand value assessment attributes while influencing the perception the customer via using integrated communication means for communication and awareness
For enhancing brand equity MBA colleges need to use integrated marketing communication means with focus on social media based communication. For building and sustaining brand equity strategic thrust is required with focus on core area of overall brand value assessment attributes. It is vital for MBA colleges to differentiate themselves and build a strong brand in a cluttered education market with the use of right communication tools. The recognition of brand equity has an awareness dimension, thus familiarity to the brand is largely driven by marketing activities including advertising, publicity and word of mouth. In educational branding referral plays vital role as the loyalty dimension of brand equity is largely associated with positive word of mouth. Thus, tools of marketing communication serve important influencers on the overall brand equity.
The college administration need to develop and initiate programs to enhance brand equity, which will have impact on perceive quality of colleges and appears to be vital in building strong and well-differentiated brands that can influence the consumers’ decision-making.Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26914 Hold
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Barcode Call number Media type Location Section Status 32002000594034 SIU IS: SOM-MBA-2016-N06 c.1 SIU Independent Study Graduate Library Thesis Corner Available