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SIU IS. Customer Satisfaction Towards the Three Private Hospitals in Mandalay / Toe Toe San / Bangkok: Shinawatra University - 2019

Public ISBD No review available on this record. Collection Title: SIU IS Title : Customer Satisfaction Towards the Three Private Hospitals in Mandalay Material Type: printed text Authors: Toe Toe San, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name Publisher: Bangkok: Shinawatra University Publication Date: 2019 Pagination: vi, 51 p. Layout: Tables, ill Size: 30 cm. Price: 500.00 Baht General note: SIU IS: SOM-MBA-2019-08 IS [MS.[MBA]] -- Shinawatra University, 2019 Languages : English (eng) Descriptors: [LCSH]Customer satisfaction [LCSH]Private hospitals -- Mandalay Keywords: Service Quality, Tangible, Reliability, Responsiveness, Assurance, Empathy Abstract: This paper analyses on the level of customer satisfaction between three private hospitals in Mandalay along with the consideration of gender, age and experience differences. Customers were selected using purposive sampling method for the study. Further, a total of 150 respondents were selected from these three private Hospitals. The survey was conducted to know the most important factor that impact on the service quality is tangible, reliability and responsiveness. Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=28119 SIU IS. Customer Satisfaction Towards the Three Private Hospitals in Mandalay [printed text] / Toe Toe San, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2019 . - vi, 51 p. : Tables, ill ; 30 cm. 500.00 Baht SIU IS: SOM-MBA-2019-08 IS [MS.[MBA]] -- Shinawatra University, 2019 Languages : English (eng) Descriptors: [LCSH]Customer satisfaction [LCSH]Private hospitals -- Mandalay Keywords: Service Quality, Tangible, Reliability, Responsiveness, Assurance, Empathy Abstract: This paper analyses on the level of customer satisfaction between three private hospitals in Mandalay along with the consideration of gender, age and experience differences. Customers were selected using purposive sampling method for the study. Further, a total of 150 respondents were selected from these three private Hospitals. The survey was conducted to know the most important factor that impact on the service quality is tangible, reliability and responsiveness. Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=28119

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Barcode	Call number	Media type	Location	Section	Status
32002000607309	SIU IS: SOM-MBA-2019-08 c.2	SIU Independent Study	Graduate Library	Thesis Corner	Available
32002000607311	SIU IS: SOM-MBA-2019-08 c.1	SIU Independent Study	Main Library	Thesis Corner	Available