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Designing the best call center for your business / Read Brendan B. / San Francisco : CMP Books - 2005
Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing [printed text] / Read Brendan B. . - 2nd ed. . - San Francisco : CMP Books, 2005 . - xx, 362 p. : ill. ; 23 cm. ISBN : 978-1-578-20313-0 : gift Languages : English (eng)
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Barcode | Call number | Media type | Location | Section | Status |
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32002000376101 | HE8788 R28 2005 | Audio Visual | Main Library | Library Counter | Available |