Collection Title: | SIU IS | Title : | A Study on Employee Satisfaction on Motivation Practices of Manadalay Hill Resort Hotel | Material Type: | printed text | Authors: | Ei Ei Hnin Lwin, Author | Publisher: | Bangkok: Shinawatra University | Publication Date: | 2014 | Pagination: | vi, 51 p. | Layout: | ill, tables | Size: | 30 cm. | Price: | 500.00 | General note: | SIU IS: SOM-MBA-2014-M03
IS (MS. (MBA))--Shinawatra University, 2014 | Languages : | English (eng) | Descriptors: | [LCSH]Employee motivation [LCSH]Hygiene
| Keywords: | Motivators
Hygiene Factors
Extrinsic
Intrinsic | Abstract: | This study intends to analyze employee satisfaction on motivational practices of Mandalay Hill Resort Hotel. The study has two perspectives. The first is motivation practices of Mandalay Hill Resort Hotel and the second is employee satisfaction regarding those practices. In studying employee satisfaction on motivational practices, this paper applies Herzberg’s two-factor theory. The study also intends to understand what motivates employees most and creates their satisfaction.
The research found that employees from all levels satisfy on both motivators and hygiene factors. However, satisfaction of management-level staff are the highest on both motivators, and hygiene factors, satisfaction of supervisory -level staff are the lowest on motivators, and satisfaction of operational-level staff is the lowest on hygiene factors. Among the motivators, management level staff is highly satisfied with their work itself while supervisory 1evel staff are mostly satisfied with recognition, and operational level staff are mainly satisfied with achievement. Among the hygiene factors, staff at all levels are mostly satisfied with interpersonal relationships.
Based on the results of this study, Mandalay Hill Resort Hotel needs to emphasize more regarding motivators and hygiene factors for supervisory and operational level staff in order to improve employee satisfaction.
| Curricular : | BBA/MBA | Record link: | http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26549 |
SIU IS. A Study on Employee Satisfaction on Motivation Practices of Manadalay Hill Resort Hotel [printed text] / Ei Ei Hnin Lwin, Author . - [S.l.] : Bangkok: Shinawatra University, 2014 . - vi, 51 p. : ill, tables ; 30 cm. 500.00 SIU IS: SOM-MBA-2014-M03
IS (MS. (MBA))--Shinawatra University, 2014 Languages : English ( eng) Descriptors: | [LCSH]Employee motivation [LCSH]Hygiene
| Keywords: | Motivators
Hygiene Factors
Extrinsic
Intrinsic | Abstract: | This study intends to analyze employee satisfaction on motivational practices of Mandalay Hill Resort Hotel. The study has two perspectives. The first is motivation practices of Mandalay Hill Resort Hotel and the second is employee satisfaction regarding those practices. In studying employee satisfaction on motivational practices, this paper applies Herzberg’s two-factor theory. The study also intends to understand what motivates employees most and creates their satisfaction.
The research found that employees from all levels satisfy on both motivators and hygiene factors. However, satisfaction of management-level staff are the highest on both motivators, and hygiene factors, satisfaction of supervisory -level staff are the lowest on motivators, and satisfaction of operational-level staff is the lowest on hygiene factors. Among the motivators, management level staff is highly satisfied with their work itself while supervisory 1evel staff are mostly satisfied with recognition, and operational level staff are mainly satisfied with achievement. Among the hygiene factors, staff at all levels are mostly satisfied with interpersonal relationships.
Based on the results of this study, Mandalay Hill Resort Hotel needs to emphasize more regarding motivators and hygiene factors for supervisory and operational level staff in order to improve employee satisfaction.
| Curricular : | BBA/MBA | Record link: | http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26549 |
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