| Collection Title: | SIU Thesis | | Title : | The Challenges of Human Resource Development: A Case of Franchise Coffee World – Thailand | | Material Type: | printed text | | Authors: | Thanee Ngaochay, Author ; Walsh, John Christopher, Associated Name ; Pacapol Anurit, Associated Name | | Publisher: | Bangkok: Shinawatra University | | Publication Date: | 2016 | | Pagination: | ix, 211 p. | | Layout: | ill, tables | | Size: | 30 cm. | | Price: | 500.00 | | General note: | SIU THE: SOM-PhD-MS-2016-01
Thesis. [PhD.[Philosophy in Management Science]].-- Shinawatra University, 2016 | | Languages : | English (eng) | | Descriptors: | [LCSH]Business -- Thailand
[LCSH]Franchises (Retail trade) -- Thailand
[LCSH]Human resource management -- Thailand
| | Keywords: | Human Resource Development
HRD Characteristics
HR Training Organizational Development
Franchise Business | | Abstract: | In the era of globalization, business environment becomes highly dynamic with high risk and uncertainty. This pressure also forces organizations to act ever more quickly. Human resource development (HRD) has an important influence on the development of organization internal and external dynamic capabilities. Therefore the organizations should seek to identify what are their core competencies and the competitive advantages which are their keys to success.
This research explored insights of HRD characteristics, HR training and its practices of the franchise business in Thailand. The study aimed at analyzing how the franchise businesses in Thailand operate their people in a period of rapid technological changes, and strengthened competition. Both quantitative and qualitative techniques were used to collected data. The survey questionnaire, constructed on the basis of a solid literature review, was distributed to 300 employees who working in a franchise Coffee World Thailand and franchisees. 205 responses were obtained with reliability value of 0.977, calculated by Cronbrach’s Alpha, which is above the acceptable value of 0.70 (Zikmund, 2000) and analyzed data by utilizing various techniques of SPSS program. The questions related to HR training were grouped into three appropriate HR training aspects: job skills and career paths; self-awareness and competency and performance management. At the same time, by running data reduction Factor Analyzed followed by Varimax Rotation before utilizing regression tools to test the relationship between independent and dependent variables. Some sub-hypotheses were rejected due to the researcher created the questionnaires based on literature reviews and logical thinking.
Finding found that HRD characteristics and HR training had strong relationships with organizational development in coffee franchise business Thailand. In terms of HRD knowledge and skills was recognized as centered on employees and the processing of knowledge. Finally, the researcher explains the contribution to knowledge, research limitations, recommendations and future researches at the end of the thesis.
| | Curricular : | BBA/MBA/PhDM | | Record link: | http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26236 |
SIU Thesis. The Challenges of Human Resource Development: A Case of Franchise Coffee World – Thailand [printed text] / Thanee Ngaochay, Author ; Walsh, John Christopher, Associated Name ; Pacapol Anurit, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2016 . - ix, 211 p. : ill, tables ; 30 cm. 500.00 SIU THE: SOM-PhD-MS-2016-01
Thesis. [PhD.[Philosophy in Management Science]].-- Shinawatra University, 2016 Languages : English ( eng) | Descriptors: | [LCSH]Business -- Thailand
[LCSH]Franchises (Retail trade) -- Thailand
[LCSH]Human resource management -- Thailand
| | Keywords: | Human Resource Development
HRD Characteristics
HR Training Organizational Development
Franchise Business | | Abstract: | In the era of globalization, business environment becomes highly dynamic with high risk and uncertainty. This pressure also forces organizations to act ever more quickly. Human resource development (HRD) has an important influence on the development of organization internal and external dynamic capabilities. Therefore the organizations should seek to identify what are their core competencies and the competitive advantages which are their keys to success.
This research explored insights of HRD characteristics, HR training and its practices of the franchise business in Thailand. The study aimed at analyzing how the franchise businesses in Thailand operate their people in a period of rapid technological changes, and strengthened competition. Both quantitative and qualitative techniques were used to collected data. The survey questionnaire, constructed on the basis of a solid literature review, was distributed to 300 employees who working in a franchise Coffee World Thailand and franchisees. 205 responses were obtained with reliability value of 0.977, calculated by Cronbrach’s Alpha, which is above the acceptable value of 0.70 (Zikmund, 2000) and analyzed data by utilizing various techniques of SPSS program. The questions related to HR training were grouped into three appropriate HR training aspects: job skills and career paths; self-awareness and competency and performance management. At the same time, by running data reduction Factor Analyzed followed by Varimax Rotation before utilizing regression tools to test the relationship between independent and dependent variables. Some sub-hypotheses were rejected due to the researcher created the questionnaires based on literature reviews and logical thinking.
Finding found that HRD characteristics and HR training had strong relationships with organizational development in coffee franchise business Thailand. In terms of HRD knowledge and skills was recognized as centered on employees and the processing of knowledge. Finally, the researcher explains the contribution to knowledge, research limitations, recommendations and future researches at the end of the thesis.
| | Curricular : | BBA/MBA/PhDM | | Record link: | http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=26236 |
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