Collection Title:	SIU Thesis
Title :	Enhancing Service Quality of Logistics Provider in Thailand: A Case Study of Functions in Logistics Management
Material Type:	printed text
Authors:	Tankamon Tanachala, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name
Publisher:	Bangkok: Shinawatra University
Publication Date:	2019
Pagination:	vii, 100 p.
Layout:	Tables, ill
Size:	30 cm.
Price:	500.00 Baht
General note:	SIU THE: SOM-PhD-M-2019-01 Thesis. [PhD. [Philosophy in Management Science].-- Shinawatra University, 2019
Languages :	English (eng)
Descriptors:	[LCSH]Logistics -- Management [LCSH]Service Quality
Keywords:	Logistics service providers, service quality factors
Abstract:	There are 2 objectives for this study which are 1) To study the service quality factors influencing enhancement logistics service providers in Thailand industry at Amata Industrial Estate and Leam Chabang Industrial Estate and 2) To compare service quality factors between Amata Industrial Estate and Leam Chabang Industrial Estate for improved to enhance logistics performance in Thailand industry. The methodologies for this study are descriptive analysis and hypothesis test (T-test) by using primary sources from population target in Amata Industrial Estate and Leam Chabang Industrial Estate. In the study conducted survey and depth interview from professionals in Industry. According to the research results, the researcher found that area gives the important about transfer unnecessary activities to expert to support their business which this factors is very important for decision about factors influencing enhancement logistics service providers. However the results also shown the significant of service quality factors to improve and enhance logistics performance for Thailand industry in Amata Industrial Estate and Leam Chabang Industrial Estate which is Tangible factor related the physical facilities and appearance of personal characteristics. Tangible characteristics of service quality are concerned with the appearance of employees, physical facilities and other facilities.
Curricular :	BBA/MBA/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27935

SIU Thesis. Enhancing Service Quality of Logistics Provider in Thailand: A Case Study of Functions in Logistics Management [printed text] / Tankamon Tanachala, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2019 . - vii, 100 p. : Tables, ill ; 30 cm.
500.00 Baht
SIU THE: SOM-PhD-M-2019-01
Thesis. [PhD. [Philosophy in Management Science].-- Shinawatra University, 2019
Languages : English (eng)

Descriptors:	[LCSH]Logistics -- Management [LCSH]Service Quality
Keywords:	Logistics service providers, service quality factors
Abstract:	There are 2 objectives for this study which are 1) To study the service quality factors influencing enhancement logistics service providers in Thailand industry at Amata Industrial Estate and Leam Chabang Industrial Estate and 2) To compare service quality factors between Amata Industrial Estate and Leam Chabang Industrial Estate for improved to enhance logistics performance in Thailand industry. The methodologies for this study are descriptive analysis and hypothesis test (T-test) by using primary sources from population target in Amata Industrial Estate and Leam Chabang Industrial Estate. In the study conducted survey and depth interview from professionals in Industry. According to the research results, the researcher found that area gives the important about transfer unnecessary activities to expert to support their business which this factors is very important for decision about factors influencing enhancement logistics service providers. However the results also shown the significant of service quality factors to improve and enhance logistics performance for Thailand industry in Amata Industrial Estate and Leam Chabang Industrial Estate which is Tangible factor related the physical facilities and appearance of personal characteristics. Tangible characteristics of service quality are concerned with the appearance of employees, physical facilities and other facilities.
Curricular :	BBA/MBA/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27935