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Clipping Collection. The integration of management / Elliott, Barry
Collection Title: Clipping Collection Title : The integration of management Material Type: electronic document Authors: Elliott, Barry, Author ; Kanute Niruttasukkarut, Associated Name Languages : English (eng) Descriptors: [LCSH]Strategic planning
[LCSH]Total quality managementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7411 Clipping Collection. The integration of management [electronic document] / Elliott, Barry, Author ; Kanute Niruttasukkarut, Associated Name . - [s.d.].
Languages : English (eng)
Descriptors: [LCSH]Strategic planning
[LCSH]Total quality managementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7411 Hold
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Barcode Call number Media type Location Section Status 32002000121820 HD03065B Clipping Graduate Library Clipping Shelf Available Clipping Collection. Starting on success / Bakshi, DK
Collection Title: Clipping Collection Title : Starting on success Material Type: electronic document Authors: Bakshi, DK, Author Languages : English (eng) Descriptors: [LCSH]Attitude
[LCSH]Road maps
[LCSH]Success
[LCSH]Total quality managementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=11930 Clipping Collection. Starting on success [electronic document] / Bakshi, DK, Author . - [s.d.].
Languages : English (eng)
Descriptors: [LCSH]Attitude
[LCSH]Road maps
[LCSH]Success
[LCSH]Total quality managementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=11930 Hold
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Barcode Call number Media type Location Section Status 32002000200103 L05003B Clipping Graduate Library Clipping Shelf Available SIU IS. Quality Management in Service Industry Mobile Phone Selling Service Standard in Mandalay at Mobile Mother Retail Shop / Thet Pai Phyo / Bangkok: Shinawatra University - 2017
Collection Title: SIU IS Title : Quality Management in Service Industry Mobile Phone Selling Service Standard in Mandalay at Mobile Mother Retail Shop Material Type: printed text Authors: Thet Pai Phyo, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name Publisher: Bangkok: Shinawatra University Publication Date: 2017 Pagination: v, 32 p. Layout: Tables Size: 30 cm. Price: 500.00 General note: SIU IS: SOM-MBA-2017-M11
IS [MS. [MBA]] -- Shinawatra University, 2017Languages : English (eng) Descriptors: [LCSH]Mobiles
[LCSH]Total quality managementKeywords: TQM, total quality management, Selling service standard Abstract: Total Quality Management has become a major area of attention to practitioners, managers and business owners due to its strong impact on business performance, customer satisfaction and profitability of smartphone industry in Mandalay. In the light of this, an attempt has been made to study and understand the theory and concept of TQM, its benefits as well as various facets of service components and its classification. This study also explores the literature on the implementation of TQM in selected service smartphone industries in Mandalay. The finding of this study provides a rich contribution towards TQM theory, its role in service sector, as well as presents the different components of services. This paper can help business managers and quality practitioners in better understanding TQM, service systems concept as well as TQM implementation in service sector.
As our research process unfolded, we uncovered a wide variation in revenues and profits from selling service standard offerings. I’d like to know about that to all SME in Myanmar.
Selling services standard require longer sales cycles, and the sales process is often more complex and strategic, meaning that decisions are made high up in the customer’s hierarchy. Most of the successful companies we studied made some kind of distinction between product and service salespeople.
Companies can ensure that their service initiatives are not just opportunistic ideas developed by individual business units but part of a strategy to capture best practices and roll them out across the organization.
Selling services standard requires that companies develop tools to document and communicate the value those services create for customers. Explain to customers how much they can save by using the company’s services in smartphone industry.Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27630 SIU IS. Quality Management in Service Industry Mobile Phone Selling Service Standard in Mandalay at Mobile Mother Retail Shop [printed text] / Thet Pai Phyo, Author ; Ousanee Sawagvudcharee, Associated Name ; Chanchai Bunchapattanasakda, Associated Name . - [S.l.] : Bangkok: Shinawatra University, 2017 . - v, 32 p. : Tables ; 30 cm.
500.00
SIU IS: SOM-MBA-2017-M11
IS [MS. [MBA]] -- Shinawatra University, 2017
Languages : English (eng)
Descriptors: [LCSH]Mobiles
[LCSH]Total quality managementKeywords: TQM, total quality management, Selling service standard Abstract: Total Quality Management has become a major area of attention to practitioners, managers and business owners due to its strong impact on business performance, customer satisfaction and profitability of smartphone industry in Mandalay. In the light of this, an attempt has been made to study and understand the theory and concept of TQM, its benefits as well as various facets of service components and its classification. This study also explores the literature on the implementation of TQM in selected service smartphone industries in Mandalay. The finding of this study provides a rich contribution towards TQM theory, its role in service sector, as well as presents the different components of services. This paper can help business managers and quality practitioners in better understanding TQM, service systems concept as well as TQM implementation in service sector.
As our research process unfolded, we uncovered a wide variation in revenues and profits from selling service standard offerings. I’d like to know about that to all SME in Myanmar.
Selling services standard require longer sales cycles, and the sales process is often more complex and strategic, meaning that decisions are made high up in the customer’s hierarchy. Most of the successful companies we studied made some kind of distinction between product and service salespeople.
Companies can ensure that their service initiatives are not just opportunistic ideas developed by individual business units but part of a strategy to capture best practices and roll them out across the organization.
Selling services standard requires that companies develop tools to document and communicate the value those services create for customers. Explain to customers how much they can save by using the company’s services in smartphone industry.Curricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=27630 Hold
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Barcode Call number Media type Location Section Status 32002000597011 SIU IS: SOM-MBA-2017-M11 SIU Independent Study Graduate Library Thesis Corner Available SIU Archives Collection. Quality for all & all for quality / Porntip Kanjananiyot / Pathumthani : Shinawatra University - 2003
Collection Title: SIU Archives Collection Title : Quality for all & all for quality Material Type: electronic document Authors: Porntip Kanjananiyot, Author ; Quality for all & all for quality (2003 : Pathumthani), Publisher: Pathumthani : Shinawatra University Publication Date: 2003 Pagination: 1 CD-ROM col., Layout: sd. Size: (4 3/4 in.) Price: 100 Baht General note: Meetting at Shinawatra University January 22, 2003 by Director of Higher Education Standards Burean Ms. Porntip Kanjananiyot. Languages : Thai (tha) Descriptors: [LCSH]Quality assurance
[LCSH]Quality assurance -- Management
[LCSH]Total quality managementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10537 SIU Archives Collection. Quality for all & all for quality [electronic document] / Porntip Kanjananiyot, Author ; Quality for all & all for quality (2003 : Pathumthani), . - Pathumthani : Shinawatra University, 2003 . - 1 CD-ROM col., : sd. ; (4 3/4 in.).
100 Baht
Meetting at Shinawatra University January 22, 2003 by Director of Higher Education Standards Burean Ms. Porntip Kanjananiyot.
Languages : Thai (tha)
Descriptors: [LCSH]Quality assurance
[LCSH]Quality assurance -- Management
[LCSH]Total quality managementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10537 Hold
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Barcode Call number Media type Location Section Status 32002000173607 HD62.15 P836 2003 c.1 Computer File Main Library SIU Archives Available 32002000173615 HD62.15 P836 2003 c.1 Computer File Main Library SIU Archives Available 32002000173623 HD62.15 P836 2003 c.1 Computer File Main Library SIU Archives Available 32002000173631 HD62.15 P836 2003 c.2 Computer File Main Library SIU Archives Available SIU Thesis. Customer-driven management in ipstar project / Suwat Singhatep / Bangkok : Shinawatra University - 2005
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Barcode Call number Media type Location Section Status 32002000198075 SIU SS SOT-MSMT 2005-02 c.1 SIU Special Study Graduate Library Thesis Corner Available 32002000198083 SIU SS SOT-MSMT 2005-02 c.2 SIU Special Study Graduate Library Thesis Corner Available 32002000284552 SIU SS SOT-MSMT 2005-02 c.3 SIU Special Study Graduate Library Thesis Corner Available SIU Thesis. An empirical study of management factors for an integrated QMS of ISO 9000 and ISO 14000 / Teeradet soontornwipat / Bangkok : Burapha University - 2001
Collection Title: SIU Thesis Title : An empirical study of management factors for an integrated QMS of ISO 9000 and ISO 14000 : a case study of Thai manufacturing industries Material Type: printed text Authors: Teeradet soontornwipat, Author ; Burapha University. Faculty of Engineering, Associated Name ; มหาวิทยาลัยบูรพา. คณะวิศวกรรมศาสตร์, Associated Name Publisher: Bangkok : Burapha University Publication Date: 2001 Pagination: x, 185 p charts, tables Size: 30 cm. Price: 185 Baht General note: photocopies.
With compliments of by Dr. Chuvej Chansa-ngavejLanguages : English (eng) Descriptors: [LCSH]ISO 14000 Series Standards
[LCSH]ISO 9000 Series Standards
[LCSH]Manufacturing industry -- Thailand
[LCSH]Quality control
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=9871 SIU Thesis. An empirical study of management factors for an integrated QMS of ISO 9000 and ISO 14000 : a case study of Thai manufacturing industries [printed text] / Teeradet soontornwipat, Author ; Burapha University. Faculty of Engineering, Associated Name ; มหาวิทยาลัยบูรพา. คณะวิศวกรรมศาสตร์, Associated Name . - Bangkok : Burapha University, 2001 . - x, 185 p charts, tables ; 30 cm.
185 Baht
photocopies.
With compliments of by Dr. Chuvej Chansa-ngavej
Languages : English (eng)
Descriptors: [LCSH]ISO 14000 Series Standards
[LCSH]ISO 9000 Series Standards
[LCSH]Manufacturing industry -- Thailand
[LCSH]Quality control
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=9871 Hold
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Barcode Call number Media type Location Section Status 32002000158244 THE HD62 T229 2001 Thesis Graduate Library Thesis Corner Available SIU Thesis. Reduction of production loss in the production process of carbon black using failure modes/effects analysis (FMEA) technique / Aroon Buathong / Bangkok : Burapha University - 2001
Collection Title: SIU Thesis Title : Reduction of production loss in the production process of carbon black using failure modes/effects analysis (FMEA) technique Material Type: printed text Authors: Aroon Buathong, Author ; Burapha University. Faculty of Engineering, Associated Name ; มหาวิทยาลัยบูรพา. คณะวิศวกรรมศาสตร์, Associated Name Publisher: Bangkok : Burapha University Publication Date: 2001 Pagination: vi, 132 p charts, tables Size: 30 cm. Price: 138 Baht General note: photocopies.
With compliments of by Dr. Chuvej Chansa-ngavejLanguages : English (eng) Descriptors: [LCSH]Process control
[LCSH]Production control
[LCSH]Quality control
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=9869 SIU Thesis. Reduction of production loss in the production process of carbon black using failure modes/effects analysis (FMEA) technique [printed text] / Aroon Buathong, Author ; Burapha University. Faculty of Engineering, Associated Name ; มหาวิทยาลัยบูรพา. คณะวิศวกรรมศาสตร์, Associated Name . - Bangkok : Burapha University, 2001 . - vi, 132 p charts, tables ; 30 cm.
138 Baht
photocopies.
With compliments of by Dr. Chuvej Chansa-ngavej
Languages : English (eng)
Descriptors: [LCSH]Process control
[LCSH]Production control
[LCSH]Quality control
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=9869 Hold
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Barcode Call number Media type Location Section Status 32002000158251 THE TS156 A676 2001 Thesis Graduate Library Thesis Corner Available 6th ANQ Congress / Asian Network for Quality / Bangkok : The Standards & Quality Association of Thailand - 2008
Title : 6th ANQ Congress : program and abstract book Material Type: printed text Authors: Asian Network for Quality, Author ; Standards & Quality Association of Thailand, Associated Name Publisher: Bangkok : The Standards & Quality Association of Thailand Publication Date: 2008 Pagination: 224 p.col., Layout: ill. Size: 30 cm. Price: 250 Baht Languages : English (eng) Descriptors: [LCSH]Total quality management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=15006 6th ANQ Congress : program and abstract book [printed text] / Asian Network for Quality, Author ; Standards & Quality Association of Thailand, Associated Name . - Bangkok : The Standards & Quality Association of Thailand, 2008 . - 224 p.col., : ill. ; 30 cm.
250 Baht
Languages : English (eng)
Descriptors: [LCSH]Total quality management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=15006 Hold
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Barcode Call number Media type Location Section Status 32002000125631 HD62.1 S625 2008 Book Main Library General Shelf Available Beyond total quality management / Adams, Mel / New York : McGraw-Hill - 1994
Title : Beyond total quality management : toward the emerging paradigm Material Type: printed text Authors: Adams, Mel, Author ; Bounds, Gregory M., Associated Name ; Ranney, Gipsie, Associated Name Publisher: New York : McGraw-Hill Publication Date: 1994 Series: McGraw-Hill series in management Pagination: xxviii, 817 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 0070066787 Languages : English (eng) Descriptors: [LCSH]Total quality management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=660 Beyond total quality management : toward the emerging paradigm [printed text] / Adams, Mel, Author ; Bounds, Gregory M., Associated Name ; Ranney, Gipsie, Associated Name . - , 1994 . - xxviii, 817 p. : ill., pbk. ; 25 cm.. - (McGraw-Hill series in management) .
ISBN : 0070066787
Languages : English (eng)
Descriptors: [LCSH]Total quality management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=660 Hold
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Barcode Call number Media type Location Section Status 32002000020550 HD62.15 B49 1994 c.1 Book Graduate Library General Shelf Available 32002000020568 HD62.15 B49 1994 c.2 Book Graduate Library General Shelf Available 32002000000842 HD62.15 B49 1994 c.3 Book Main Library General Shelf Available Business performance measurement / Neely, Andy / Cambridge University Press - 2005
Title : Business performance measurement : theory and practice Material Type: printed text Authors: Neely, Andy, Author Edition statement: 1st printing 2005. Publisher: Cambridge University Press Publication Date: 2005 Pagination: xiii, 366 p. Layout: ill., cloth Size: 26 cm. ISBN (or other code): 052180342X Price: 1955 Baht Languages : English (eng) Descriptors: [LCSH]Business -- Evaluation
[LCSH]Industrial productivity -- Measurement
[LCSH]Performance
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10568 Business performance measurement : theory and practice [printed text] / Neely, Andy, Author . - 1st printing 2005. . - Cambridge, New York, NY : Cambridge University Press, 2005 . - xiii, 366 p. : ill., cloth ; 26 cm.
ISBN : 052180342X : 1955 Baht
Languages : English (eng)
Descriptors: [LCSH]Business -- Evaluation
[LCSH]Industrial productivity -- Measurement
[LCSH]Performance
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10568 Hold
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Barcode Call number Media type Location Section Status 32002000174811 HD56.25 B87 2005 c.1 Book Main Library General Shelf Available Connected / Sussland, Willy A. / Business Press - 2000
Title : Connected : a global approach to managing complexity Material Type: printed text Authors: Sussland, Willy A., Author Edition statement: 1st ed. Publisher: Business Press Publication Date: 2000 Series: Smart strategies series Pagination: xvii, 233 p. Layout: ill., pbk. Size: 24 cm. ISBN (or other code): 1861525052 Price: 2200 Baht Languages : English (eng) Descriptors: [LCSH]Management -- Employee participation
[LCSH]Organizational effectiveness
[LCSH]Self-directed work teams
[LCSH]Strategic planning
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=924 Connected : a global approach to managing complexity [printed text] / Sussland, Willy A., Author . - 1st ed. . - , 2000 . - xvii, 233 p. : ill., pbk. ; 24 cm.. - (Smart strategies series) .
ISBN : 1861525052 : 2200 Baht
Languages : English (eng)
Descriptors: [LCSH]Management -- Employee participation
[LCSH]Organizational effectiveness
[LCSH]Self-directed work teams
[LCSH]Strategic planning
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=924 Hold
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Barcode Call number Media type Location Section Status 32002000013407 HD5650 S964 2000 c.1 Book Graduate Library General Shelf Available 32002000013415 HD5650 S964 2000 c.2 Book Main Library General Shelf Available Customer-driven project management / Barkley, Bruce / New York : McGraw-Hill - 2001
Title : Customer-driven project management : building quality into project processes Material Type: printed text Authors: Barkley, Bruce (1939-), Author ; Saylor, James H. (1947-), Associated Name Edition statement: 2nd ed. Publisher: New York : McGraw-Hill Publication Date: 2001 Pagination: xxxv, 609 p. Layout: ill., hbk. Size: 24 cm. ISBN (or other code): 0071369821 Price: 990 Baht Languages : English (eng) Descriptors: [LCSH]Project management
[LCSH]Total quality managementCurricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4986 Customer-driven project management : building quality into project processes [printed text] / Barkley, Bruce (1939-), Author ; Saylor, James H. (1947-), Associated Name . - 2nd ed. . - New York : McGraw-Hill, 2001 . - xxxv, 609 p. : ill., hbk. ; 24 cm.
ISBN : 0071369821 : 990 Baht
Languages : English (eng)
Descriptors: [LCSH]Project management
[LCSH]Total quality managementCurricular : BBA/MBA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4986 Hold
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Barcode Call number Media type Location Section Status 32002000066603 HD69.P75 B38 2001 Book Main Library General Shelf Available DK managing for excellence / Ali, Moi / New York : DK Pub. - 2001
Title : DK managing for excellence Material Type: printed text Authors: Ali, Moi, Author Edition statement: 1st American ed. Publisher: New York : DK Pub. Publication Date: 2001 Pagination: 864 p. (col.) Layout: ill., cloth Size: 22 cm. ISBN (or other code): 0751327042 Price: 1146 Baht General note: Includes index. Languages : English (eng) Descriptors: [LCSH]Management
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=3996 DK managing for excellence [printed text] / Ali, Moi, Author . - 1st American ed. . - New York : DK Pub., 2001 . - 864 p. (col.) : ill., cloth ; 22 cm.
ISBN : 0751327042 : 1146 Baht
Includes index.
Languages : English (eng)
Descriptors: [LCSH]Management
[LCSH]Total quality managementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=3996 Hold
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Barcode Call number Media type Location Section Status 32002000057776 HD31 D562 2001 Book Main Library General Shelf Available The Essence of total quality management / Bank, John / Financial Times Prentice Hall - 2000
Title : The Essence of total quality management Material Type: printed text Authors: Bank, John, Author Edition statement: 2nd ed. Publisher: Financial Times Prentice Hall Publication Date: 2000 Pagination: xvii, 259 p. Layout: ill., pbk. Size: 24 cm. ISBN (or other code): 0135731143 General note: Previous ed.: New York ; London : Prentice Hall, 1992. Languages : English (eng) Descriptors: [LCSH]Total quality management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=81 The Essence of total quality management [printed text] / Bank, John, Author . - 2nd ed. . - Harlow, England, New York : Financial Times Prentice Hall, 2000 . - xvii, 259 p. : ill., pbk. ; 24 cm.
ISBN : 0135731143
Previous ed.: New York ; London : Prentice Hall, 1992.
Languages : English (eng)
Descriptors: [LCSH]Total quality management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=81 Hold
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Barcode Call number Media type Location Section Status 32002000051795 HD62.15 B36 2000 c.1 Book Graduate Library General Shelf Available 32002000051803 HD62.15 B36 2000 c.2 Book Graduate Library General Shelf Available 32002000000834 HD62.15 B36 2000 c.3 Book Main Library General Shelf Available Focused quality / Brelin, Harvey K. / New York : Wiley - 1995
Title : Focused quality : managing for results Material Type: printed text Authors: Brelin, Harvey K. (1942-), Author Publisher: New York : Wiley Publication Date: 1995 Pagination: xiv, 193 p. Layout: ill., pbk. Size: 23 cm. ISBN (or other code): 9780471132882 Price: 777 Baht Languages : English (eng) Descriptors: [LCSH]Total quality management Curricular : BSMT Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7901 Focused quality : managing for results [printed text] / Brelin, Harvey K. (1942-), Author . - New York : Wiley, 1995 . - xiv, 193 p. : ill., pbk. ; 23 cm.
ISBN : 9780471132882 : 777 Baht
Languages : English (eng)
Descriptors: [LCSH]Total quality management Curricular : BSMT Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7901 Hold
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Barcode Call number Media type Location Section Status 32002000141505 HD62.15 F63 1995 c.2 Book Graduate Library General Shelf Available 32002000141497 HD62.15 F63 1995 c.1 Book Main Library Library Counter Available