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New economy emotion / Zingale Alfredo / John Wiley & Sons - 2001
New economy emotion : engaging customer passion with E-CRM [printed text] / Zingale Alfredo, Author ; Arndt, Matthias, Associated Name . - , 2001 . - xiii, 226 p. : ill., pbk. ; 22 cm.. - (New economy excellence series) . ISBN : 0470841354 : 1260 Baht Languages : English (eng)
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Barcode | Call number | Media type | Location | Section | Status |
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32002000018240 | HF5548.32 Z56 2001 c.1 | Book | Graduate Library | General Shelf | Available |
32002000025468 | HF5548.32 Z56 2001 c.2 | Book | Main Library | General Shelf | Available |