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Building great customer experiences / Shaw, Colin / New York : Palgrave Macmillan - 2002

Public ISBD No review available on this record. Title : Building great customer experiences Material Type: printed text Authors: Shaw, Colin (1928-), Author ; Ivens, John, Associated Name Publisher: New York : Palgrave Macmillan Publication Date: 2002 Pagination: xvi, 224 p. Layout: ill., cloth Size: 25 cm. ISBN (or other code): 0333990137 Price: 1395 Baht Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction [LCSH]Customer relations [LCSH]Customer services [LCSH]Experience Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6006 Building great customer experiences [printed text] / Shaw, Colin (1928-), Author ; Ivens, John, Associated Name . - New York : Palgrave Macmillan, 2002 . - xvi, 224 p. : ill., cloth ; 25 cm. ISBN : 0333990137 : 1395 Baht Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction [LCSH]Customer relations [LCSH]Customer services [LCSH]Experience Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6006

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Barcode	Call number	Media type	Location	Section	Status
32002000094670	HF5415.5 S53 2002	Book	Main Library	General Shelf	Available