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Author Janelle N. Heineke,
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Add the result to your basket Make a suggestion Refine your search Apply to external sourcesManaging services / Davis, Mark M. / Boston : McGraw-Hill/Irwin - 2003
Title : Managing services : using technology to create value Material Type: printed text Authors: Davis, Mark M., Author ; Heineke, Janelle N., Associated Name Edition statement: Intn. ed. Publisher: Boston : McGraw-Hill/Irwin Publication Date: 2003 Pagination: xvii, 443 p. Layout: ill., pbk. Size: 26 cm. ISBN (or other code): 9780071194778 Price: 1035 Baht Languages : English (eng) Descriptors: [LCSH]Customer relations -- Management
[LCSH]Service industries -- Technological innovations -- Management
[LCSH]Value analysis (Cost control)Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12570 Managing services : using technology to create value [printed text] / Davis, Mark M., Author ; Heineke, Janelle N., Associated Name . - Intn. ed. . - Boston : McGraw-Hill/Irwin, 2003 . - xvii, 443 p. : ill., pbk. ; 26 cm.
ISBN : 9780071194778 : 1035 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer relations -- Management
[LCSH]Service industries -- Technological innovations -- Management
[LCSH]Value analysis (Cost control)Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12570 Hold
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Barcode Call number Media type Location Section Status 32002000218626 HD9980.5 D263 2003 Book Main Library Library Counter Available
Title : Operations management : integrating manufacturing and services Material Type: printed text Authors: Davis, Mark M., Author ; Heineke, Janelle N., Associated Name Edition statement: 5th ed. Publisher: Boston : McGraw-Hill Publication Date: 2005 Series: McGraw-Hill/Irwin series Operations and decision sciences Pagination: xxxix, 679 p. Layout: ill., pbk. Size: 29 cm. Accompanying material: 1 CD-ROM (4 3/4 in.) ; 1 IDCode. ISBN (or other code): 9780071114080 Price: 1080 Baht General note: Rev. ed. of : Fundamentals of operations management / Mark M. Davis, Nicholas J. Aquilano, Richard B. Chase. c2003. Languages : English (eng) Descriptors: [LCSH]Production management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=13650 Operations management : integrating manufacturing and services [printed text] / Davis, Mark M., Author ; Heineke, Janelle N., Associated Name . - 5th ed. . - , 2005 . - xxxix, 679 p. : ill., pbk. ; 29 cm. + 1 CD-ROM (4 3/4 in.) ; 1 IDCode.. - (McGraw-Hill/Irwin series Operations and decision sciences) .
ISBN : 9780071114080 : 1080 Baht
Rev. ed. of : Fundamentals of operations management / Mark M. Davis, Nicholas J. Aquilano, Richard B. Chase. c2003.
Languages : English (eng)
Descriptors: [LCSH]Production management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=13650 Hold
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Barcode Call number Media type Location Section Status 32002000236941 TS155 D263 2005 Book Graduate Library General Shelf Available 32002000237204 TS155 D263 2005 c.1 CD Accompany Graduate Library Library Counter Available
