Title :	Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
Material Type:	printed text
Authors:	George, Mike (1947-), Author
Publisher:	McGraw-Hill
Publication Date:	2003
Pagination:	xiv, 386 p.
Layout:	ill., hbk.
Size:	23 cm.
ISBN (or other code):	0071418210
Price:	1013 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Quality control -- Statistical methods [LCSH]Service industries -- Quality control -- Statistical methods [LCSH]Six sigma (Quality control standard)
Curricular :	BSMT/MSMT
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7047

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions [printed text] / George, Mike (1947-), Author . - New York, London : McGraw-Hill, 2003 . - xiv, 386 p. : ill., hbk. ; 23 cm.
ISBN : 0071418210 : 1013 Baht
Languages : English (eng)

Descriptors:	[LCSH]Quality control -- Statistical methods [LCSH]Service industries -- Quality control -- Statistical methods [LCSH]Six sigma (Quality control standard)
Curricular :	BSMT/MSMT
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7047