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Reprinted Collection. Service mindset of CRM installed companies / Pacapol Anurit / Bangkok : ICAB - 2008
Collection Title: Reprinted Collection Title : Service mindset of CRM installed companies : a case study of Thailandh(reprinted) Material Type: printed text Authors: Pacapol Anurit, Author ; Opas Piansoongnern, Associated Name ; Veera Komalsinghskul, Associated Name Publisher: Bangkok : ICAB Publication Date: 2008 Pagination: 40 p. Size: 30 cm. Price: 50 Baht General note: International Colloquium on Asian Business (ICAB) 2008 : 30th June-3rd July 2008, Bangkok Palace Hotel Bangkok, Thailand Languages : English (eng) Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer services
[LCSH]Customer services -- Case studies
[LCSH]Customer services -- Management
[LCSH]Information technology
[LCSH]Organizational behavior
[LCSH]ServiceRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14164 Reprinted Collection. Service mindset of CRM installed companies : a case study of Thailandh(reprinted) [printed text] / Pacapol Anurit, Author ; Opas Piansoongnern, Associated Name ; Veera Komalsinghskul, Associated Name . - Bangkok : ICAB, 2008 . - 40 p. ; 30 cm.
50 Baht
International Colloquium on Asian Business (ICAB) 2008 : 30th June-3rd July 2008, Bangkok Palace Hotel Bangkok, Thailand
Languages : English (eng)
Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer services
[LCSH]Customer services -- Case studies
[LCSH]Customer services -- Management
[LCSH]Information technology
[LCSH]Organizational behavior
[LCSH]ServiceRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14164 Hold
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Barcode Call number Media type Location Section Status 32002000205482 REP326 2008 c.1 Reprinted Graduate Library Reprint Shelf Available 32002000205458 REP326 2008 c.2 Reprinted Main Library Reprint Shelf Available Winning at service / Schmidt, Waldemar / Wiley - 2003
Title : Winning at service : lessons from service leaders Material Type: printed text Authors: Schmidt, Waldemar, Author ; Adler, Gordon (1954-), Associated Name ; Weering, Els van, Associated Name Publisher: Wiley Publication Date: 2003 Pagination: xv, 184 p. Layout: ill., cloth Size: 24 cm. ISBN (or other code): 0470848235 Price: 1350 Baht General note: Includes index. Languages : English (eng) Descriptors: [LCSH]Customer services
[LCSH]Customer services -- Case studiesCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6005 Winning at service : lessons from service leaders [printed text] / Schmidt, Waldemar, Author ; Adler, Gordon (1954-), Associated Name ; Weering, Els van, Associated Name . - Chichester : Wiley, 2003 . - xv, 184 p. : ill., cloth ; 24 cm.
ISBN : 0470848235 : 1350 Baht
Includes index.
Languages : English (eng)
Descriptors: [LCSH]Customer services
[LCSH]Customer services -- Case studiesCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6005 Hold
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Copies
Barcode Call number Media type Location Section Status 32002000094662 HF5415.5 S32 2003 Book Main Library General Shelf Available