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Performance-driven CRM / Brown, Stanley A. / John Wiley & Sons - 2002

Public ISBD No review available on this record. Title : Performance-driven CRM : how to make your customer relationship management vision a reality Material Type: printed text Authors: Brown, Stanley A. (1946-), Author ; Gulycz, Moosha, Associated Name Publisher: John Wiley & Sons Publication Date: 2002 Pagination: xx, 272 p. Layout: hbk. Size: 24 cm. ISBN (or other code): 0470831618 Price: 1503 Baht General note: Includes index. Languages : English (eng) Descriptors: [LCSH]Customer relations -- Management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=188 Performance-driven CRM : how to make your customer relationship management vision a reality [printed text] / Brown, Stanley A. (1946-), Author ; Gulycz, Moosha, Associated Name . - Etobicoke, Ont. : John Wiley & Sons, 2002 . - xx, 272 p. : hbk. ; 24 cm. ISBN : 0470831618 : 1503 Baht Includes index. Languages : English (eng) Descriptors: [LCSH]Customer relations -- Management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=188

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Barcode	Call number	Media type	Location	Section	Status
32002000007094	HF5415.5 B763 2002 c.1	Book	Graduate Library	General Shelf	Available
32002000007078	HF5415.5 B763 2002 c.2	Book	Main Library	General Shelf	Available