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CRM at the speed of light / Greenberg, Paul / New York : McGraw-Hill/Osborne - 2002

Public ISBD No review available on this record. Title : CRM at the speed of light : capturing and keeping customers in Internet real time Material Type: printed text Authors: Greenberg, Paul, Author Publisher: New York : McGraw-Hill/Osborne Publication Date: 2002 Pagination: xvi, 480 p. Layout: ill., cloth Size: 23 cm. ISBN (or other code): 0072224169 Price: 815 Baht General note: Includes index. Languages : English (eng) Descriptors: [LCSH]Customer relations -- Management [LCSH]Electronic commerce Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=2247 CRM at the speed of light : capturing and keeping customers in Internet real time [printed text] / Greenberg, Paul, Author . - New York : McGraw-Hill/Osborne, 2002 . - xvi, 480 p. : ill., cloth ; 23 cm. ISBN : 0072224169 : 815 Baht Includes index. Languages : English (eng) Descriptors: [LCSH]Customer relations -- Management [LCSH]Electronic commerce Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=2247

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Barcode	Call number	Media type	Location	Section	Status
32002000015873	HF5415.5 G74 2002	Book	Graduate Library	General Shelf	Available