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Thaksin's Collection. Mass affluence / Nunes, Paul / Harvard Business School Press - 2004
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Barcode Call number Media type Location Section Status 32002000157907 HF5415.1 N86 2004 c.1 Book Graduate Library Thaksin Corner Available 32002000157915 HF5415.1 N86 2004 c.2 Book Main Library Thaksin Corner Available Delivering satisfaction and service quality / Hernon, Peter / Chicago : American Library Association - 2001
Title : Delivering satisfaction and service quality : a customer-based approach for libraries Material Type: printed text Authors: Hernon, Peter, Author ; Whitman, John R., Associated Name Publisher: Chicago : American Library Association Publication Date: 2001 Pagination: xiv, 181 p. Layout: ill., pbk. Size: 28 cm. ISBN (or other code): 083890789X Price: 1720 Baht Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction -- United States
[LCSH]Reference services (Libraries) -- United States -- ManagementCurricular : BALA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5702 Delivering satisfaction and service quality : a customer-based approach for libraries [printed text] / Hernon, Peter, Author ; Whitman, John R., Associated Name . - Chicago : American Library Association, 2001 . - xiv, 181 p. : ill., pbk. ; 28 cm.
ISBN : 083890789X : 1720 Baht
Languages : English (eng)
Descriptors: [LCSH]Consumer satisfaction -- United States
[LCSH]Reference services (Libraries) -- United States -- ManagementCurricular : BALA Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5702 Hold
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Barcode Call number Media type Location Section Status 32002000075190 Z711 H455 2001 Book Main Library General Shelf Available