Title :	Building great customer experiences
Material Type:	printed text
Authors:	Shaw, Colin (1928-), Author ; Ivens, John, Associated Name
Publisher:	New York : Palgrave Macmillan
Publication Date:	2002
Pagination:	xvi, 224 p.
Layout:	ill., cloth
Size:	25 cm.
ISBN (or other code):	0333990137
Price:	1395 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Consumer satisfaction [LCSH]Customer relations [LCSH]Customer services [LCSH]Experience
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6006

Building great customer experiences [printed text] / Shaw, Colin (1928-), Author ; Ivens, John, Associated Name . - New York : Palgrave Macmillan, 2002 . - xvi, 224 p. : ill., cloth ; 25 cm.
ISBN : 0333990137 : 1395 Baht
Languages : English (eng)

Descriptors:	[LCSH]Consumer satisfaction [LCSH]Customer relations [LCSH]Customer services [LCSH]Experience
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6006