Title :	Winning at service : lessons from service leaders
Material Type:	printed text
Authors:	Schmidt, Waldemar, Author ; Adler, Gordon (1954-), Associated Name ; Weering, Els van, Associated Name
Publisher:	Wiley
Publication Date:	2003
Pagination:	xv, 184 p.
Layout:	ill., cloth
Size:	24 cm.
ISBN (or other code):	0470848235
Price:	1350 Baht
General note:	Includes index.
Languages :	English (eng)
Descriptors:	[LCSH]Customer services [LCSH]Customer services -- Case studies
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6005

Winning at service : lessons from service leaders [printed text] / Schmidt, Waldemar, Author ; Adler, Gordon (1954-), Associated Name ; Weering, Els van, Associated Name . - Chichester : Wiley, 2003 . - xv, 184 p. : ill., cloth ; 24 cm.
ISBN : 0470848235 : 1350 Baht
Includes index.
Languages : English (eng)

Descriptors:	[LCSH]Customer services [LCSH]Customer services -- Case studies
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=6005