Title :	Managing the customer experience : turn customers into advocates
Material Type:	printed text
Authors:	Smith, Shaun, Author ; Wheeler, Joe, Associated Name
Publisher:	London : Financial Times Prentice Hall
Publication Date:	2002
Pagination:	xvi, 254 p.
Layout:	ill., cloth
Size:	24 cm.
ISBN (or other code):	0273661957
Price:	1750 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Relationship marketing
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5999

Managing the customer experience : turn customers into advocates [printed text] / Smith, Shaun, Author ; Wheeler, Joe, Associated Name . - London : Financial Times Prentice Hall, 2002 . - xvi, 254 p. : ill., cloth ; 24 cm.
ISBN : 0273661957 : 1750 Baht
Languages : English (eng)

Descriptors:	[LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Relationship marketing
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5999