Title :	The customer comes second : put your people first and watch 'em kick butt
Material Type:	printed text
Authors:	Rosenbluth, Hal F., Author ; Peters, Diane McFerrin, Associated Name
Publisher:	New York : HarperBusiness
Publication Date:	2002
Pagination:	xvii, 284 p.
Layout:	cloth
Size:	24 cm.
ISBN (or other code):	9780060526566
Price:	1100 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Travel agents -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5998

The customer comes second : put your people first and watch 'em kick butt [printed text] / Rosenbluth, Hal F., Author ; Peters, Diane McFerrin, Associated Name . - New York : HarperBusiness, 2002 . - xvii, 284 p. : cloth ; 24 cm.
ISBN : 9780060526566 : 1100 Baht
Languages : English (eng)

Descriptors:	[LCSH]Travel agents -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5998