Title :	Customer culture : how FedEx and other great companies put the customer first every day
Material Type:	printed text
Authors:	Basch, Michael, Author
Publisher:	Financial Times, Prentice Hall
Publication Date:	2002
Pagination:	xxv, 274 p.
Layout:	ill., cloth
Size:	24 cm.
ISBN (or other code):	0130353310
Price:	995 Baht
General note:	Includes index.
Languages :	English (eng)
Descriptors:	[LCSH]Corporate culture [LCSH]Corporate culture -- Case studies [LCSH]Customer loyalty [LCSH]Organizational effectiveness [LCSH]Organizational effectiveness -- Case studies [LCSH]Quality of work life
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5997

Customer culture : how FedEx and other great companies put the customer first every day [printed text] / Basch, Michael, Author . - Upper Saddle River, NJ : Financial Times, Prentice Hall, 2002 . - xxv, 274 p. : ill., cloth ; 24 cm.
ISBN : 0130353310 : 995 Baht
Includes index.
Languages : English (eng)

Descriptors:	[LCSH]Corporate culture [LCSH]Corporate culture -- Case studies [LCSH]Customer loyalty [LCSH]Organizational effectiveness [LCSH]Organizational effectiveness -- Case studies [LCSH]Quality of work life
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5997