Title :	Customer experience management : a revolutionary approach to connecting with your customers
Material Type:	printed text
Authors:	Schmitt, Bernd, Author
Publisher:	New York : Wiley
Publication Date:	2003
Pagination:	xiv, 242 p.
Layout:	ill., cloth
Size:	24 cm.
ISBN (or other code):	0471237744
Price:	950 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Customer relations [LCSH]Customer relations -- Management [LCSH]Relationship marketing
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5996

Customer experience management : a revolutionary approach to connecting with your customers [printed text] / Schmitt, Bernd, Author . - New York : Wiley, 2003 . - xiv, 242 p. : ill., cloth ; 24 cm.
ISBN : 0471237744 : 950 Baht
Languages : English (eng)

Descriptors:	[LCSH]Customer relations [LCSH]Customer relations -- Management [LCSH]Relationship marketing
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5996