Title :	The CRM project management handbook : building realistic expectations and managing risk
Material Type:	printed text
Authors:	Gentle, Michael (1957-), Author
Publisher:	Kogan Page
Publication Date:	2003
Pagination:	xii, 227 p.
Layout:	ill., pbk.
Size:	24 cm.
ISBN (or other code):	0749438983
Price:	1436 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Customer relations -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4005

The CRM project management handbook : building realistic expectations and managing risk [printed text] / Gentle, Michael (1957-), Author . - Sterling, VA : Kogan Page, 2003 . - xii, 227 p. : ill., pbk. ; 24 cm.
ISBN : 0749438983 : 1436 Baht
Languages : English (eng)

Descriptors:	[LCSH]Customer relations -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4005