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Quality problem solving / Smith, Gerald F. / ASQ Quality Press - 1998

Public ISBD No review available on this record. Title : Quality problem solving Material Type: printed text Authors: Smith, Gerald F. (1947-), Author Publisher: ASQ Quality Press Publication Date: 1998 Pagination: xiv, 322 p. Layout: ill., hbk. Size: 27 cm. ISBN (or other code): 0873893948 Price: 1700 Baht General note: With compliments of Assoc.Prof.Dr.Chuvej Chansa-ngavej Languages : English (eng) Descriptors: [LCSH]Problem solving [LCSH]Quality control Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16836 Quality problem solving [printed text] / Smith, Gerald F. (1947-), Author . - Milwaukee, Wis. : ASQ Quality Press, 1998 . - xiv, 322 p. : ill., hbk. ; 27 cm. ISBN : 0873893948 : 1700 Baht With compliments of Assoc.Prof.Dr.Chuvej Chansa-ngavej Languages : English (eng) Descriptors: [LCSH]Problem solving [LCSH]Quality control Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16836

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Barcode	Call number	Media type	Location	Section	Status
32002000270551	TS156 S648 1998	Book	Graduate Library	General Shelf	Available

Linking customer and employee satisfaction to the bottom line / Allen, D. R. / ASQ Quality Press - 2002

Public ISBD No review available on this record. Title : Linking customer and employee satisfaction to the bottom line : a comprehensive guide to establishing the impact of customer and employee satisfaction on critical business outcomes Material Type: printed text Authors: Allen, D. R. (1959-), Author ; Wilburn, Morris (1953-), Associated Name Publisher: ASQ Quality Press Publication Date: 2002 Pagination: xvii, 238 p. Layout: ill., hbk. Size: 24 cm. ISBN (or other code): 0873895010 Price: 500 Baht General note: With compliments of Assoc.Prof.Dr.Chuvej Chansa-ngavej Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction [LCSH]Industrial management [LCSH]Job satisfaction [LCSH]Success in business Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17215 Linking customer and employee satisfaction to the bottom line : a comprehensive guide to establishing the impact of customer and employee satisfaction on critical business outcomes [printed text] / Allen, D. R. (1959-), Author ; Wilburn, Morris (1953-), Associated Name . - Milwaukee, Wis. : ASQ Quality Press, 2002 . - xvii, 238 p. : ill., hbk. ; 24 cm. ISBN : 0873895010 : 500 Baht With compliments of Assoc.Prof.Dr.Chuvej Chansa-ngavej Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction [LCSH]Industrial management [LCSH]Job satisfaction [LCSH]Success in business Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17215

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Barcode	Call number	Media type	Location	Section	Status
32002000274710	HF5415.335 A425 2002	Book	Graduate Library	General Shelf	Available