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Add the result to your basket Make a suggestion Refine your search Apply to external sourcesClipping Collection. Quality Mark launch boost for small firm / Woranuj Maneerungsee
Collection Title: Clipping Collection Title : Quality Mark launch boost for small firm Material Type: electronic document Authors: Woranuj Maneerungsee, Author Languages : English (eng) Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer services -- ManagementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7010 Clipping Collection. Quality Mark launch boost for small firm [electronic document] / Woranuj Maneerungsee, Author . - [s.d.].
Languages : English (eng)
Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer services -- ManagementRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7010 Hold
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Barcode Call number Media type Location Section Status 32002000121689 HF03077B Clipping Graduate Library Clipping Shelf Available Reprinted Collection. Service mindset of CRM installed companies / Pacapol Anurit / Bangkok : ICAB - 2008
Collection Title: Reprinted Collection Title : Service mindset of CRM installed companies : a case study of Thailandh(reprinted) Material Type: printed text Authors: Pacapol Anurit, Author ; Opas Piansoongnern, Associated Name ; Veera Komalsinghskul, Associated Name Publisher: Bangkok : ICAB Publication Date: 2008 Pagination: 40 p. Size: 30 cm. Price: 50 Baht General note: International Colloquium on Asian Business (ICAB) 2008 : 30th June-3rd July 2008, Bangkok Palace Hotel Bangkok, Thailand Languages : English (eng) Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer services
[LCSH]Customer services -- Case studies
[LCSH]Customer services -- Management
[LCSH]Information technology
[LCSH]Organizational behavior
[LCSH]ServiceRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14164 Reprinted Collection. Service mindset of CRM installed companies : a case study of Thailandh(reprinted) [printed text] / Pacapol Anurit, Author ; Opas Piansoongnern, Associated Name ; Veera Komalsinghskul, Associated Name . - Bangkok : ICAB, 2008 . - 40 p. ; 30 cm.
50 Baht
International Colloquium on Asian Business (ICAB) 2008 : 30th June-3rd July 2008, Bangkok Palace Hotel Bangkok, Thailand
Languages : English (eng)
Descriptors: [LCSH]Customer Relationship Management
[LCSH]Customer services
[LCSH]Customer services -- Case studies
[LCSH]Customer services -- Management
[LCSH]Information technology
[LCSH]Organizational behavior
[LCSH]ServiceRecord link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14164 Hold
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Barcode Call number Media type Location Section Status 32002000205482 REP326 2008 c.1 Reprinted Graduate Library Reprint Shelf Available 32002000205458 REP326 2008 c.2 Reprinted Main Library Reprint Shelf Available
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Barcode Call number Media type Location Section Status 32002000198075 SIU SS SOT-MSMT 2005-02 c.1 SIU Special Study Graduate Library Thesis Corner Available 32002000198083 SIU SS SOT-MSMT 2005-02 c.2 SIU Special Study Graduate Library Thesis Corner Available 32002000284552 SIU SS SOT-MSMT 2005-02 c.3 SIU Special Study Graduate Library Thesis Corner Available
Title : Breakaway : deliver value to your customers-- fast! Material Type: printed text Authors: Fred, Charles L. (1961-), Author Edition statement: 1st ed. Publisher: Jossey-Bass Publication Date: 2002 Series: The Jossey-Bass business & management series Pagination: xiv, 144 p. Layout: ill., cloth Size: 22 cm. ISBN (or other code): 0787961647 Price: 1202 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Sales personnel -- Training ofCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=180 Breakaway : deliver value to your customers-- fast! [printed text] / Fred, Charles L. (1961-), Author . - 1st ed. . - , 2002 . - xiv, 144 p. : ill., cloth ; 22 cm.. - (The Jossey-Bass business & management series) .
ISBN : 0787961647 : 1202 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Sales personnel -- Training ofCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=180 Hold
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Barcode Call number Media type Location Section Status 32002000027878 HF5415.5 F724 2002 c.1 Book Graduate Library General Shelf Available 32002000001329 HF5415.5 F724 2002 c.2 Book Main Library General Shelf Available
Title : Customer relationship management : creating competitive advantage through win-win relationship strategies Material Type: printed text Authors: Storbacka, Kaj, Author ; Lehtinen, Jarmo, Associated Name Publisher: McGraw-Hill Publication Date: 2001 Pagination: x, 160 p. Layout: ill., cloth Size: 25 cm. ISBN (or other code): 9780071188616 Price: 1100 Baht Languages : English (eng) Descriptors: [LCSH]Competition
[LCSH]Customer relations -- Management
[LCSH]Customer services -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=879 Customer relationship management : creating competitive advantage through win-win relationship strategies [printed text] / Storbacka, Kaj, Author ; Lehtinen, Jarmo, Associated Name . - Singapore, Boston : McGraw-Hill, 2001 . - x, 160 p. : ill., cloth ; 25 cm.
ISBN : 9780071188616 : 1100 Baht
Languages : English (eng)
Descriptors: [LCSH]Competition
[LCSH]Customer relations -- Management
[LCSH]Customer services -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=879 Hold
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Barcode Call number Media type Location Section Status 32002000018729 HF5415.5 S78 2001 c.1 Book Graduate Library General Shelf Available 32002000018737 HF5415.5 S78 2001 c.2 Book Main Library General Shelf Available 32002000232247 HF5415.5 S78 2001 c.3 Book Main Library General Shelf Available
Title : Services management in Asia Pacific : issues and challenges Material Type: printed text Authors: Jayachandran, C., Author ; Singleton, Helen, Associated Name Publisher: Montclair State University Publication Date: 2007 Pagination: xxv, 325 p. Layout: ill., pbk. Size: 24 cm. ISBN (or other code): 9789833827213 Price: 500 Baht General note: With compliments of Dr. John Christopher Walsh Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Customer services -- Marketing
[LCSH]Service industries -- Asia, Southeastern
[LCSH]Service industries -- East Asia
[LCSH]Service industries -- Management
[LCSH]Service industries -- MarketingCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12996 Services management in Asia Pacific : issues and challenges [printed text] / Jayachandran, C., Author ; Singleton, Helen, Associated Name . - Malaysia : Montclair State University, 2007 . - xxv, 325 p. : ill., pbk. ; 24 cm.
ISBN : 9789833827213 : 500 Baht
With compliments of Dr. John Christopher Walsh
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Customer services -- Marketing
[LCSH]Service industries -- Asia, Southeastern
[LCSH]Service industries -- East Asia
[LCSH]Service industries -- Management
[LCSH]Service industries -- MarketingCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12996 Hold
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Barcode Call number Media type Location Section Status 32002000225902 HD9980.5 S491 2007 Book Main Library General Shelf Available Readers who borrowed this document also borrowed:
Strategies of qualitative inquiry Denzin,, Norman K. Qualitative research practice Lewis,, Jane (1962-) Archaeology of knowledge Foucault,, Michel
Title : Services management : an integrated approach Material Type: printed text Authors: Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name Publisher: London : Financial Times ; Pitman Pub. Publication Date: 1998 Pagination: xx, 504 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 9780273635253 Price: 2574 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4191 Services management : an integrated approach [printed text] / Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name . - London : Financial Times ; Pitman Pub., 1998 . - xx, 504 p. : ill., pbk. ; 25 cm.
ISBN : 9780273635253 : 2574 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4191 Hold
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Barcode Call number Media type Location Section Status 32002000054401 HD9980 S47 1998 Book Main Library General Shelf Available Readers who borrowed this document also borrowed:
Qualitative research practice Lewis,, Jane (1962-) Archaeology of knowledge Foucault,, Michel Strategies of qualitative inquiry Denzin,, Norman K.
Title : Services management : an integrated approach Material Type: printed text Authors: Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name Edition statement: 2nd ed. Publisher: London : Financial Times ; Prentice Hall Publication Date: 2003 Pagination: xxvi, 529 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 9780273673538 Price: 850 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12606 Services management : an integrated approach [printed text] / Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name . - 2nd ed. . - London : Financial Times ; Prentice Hall, 2003 . - xxvi, 529 p. : ill., pbk. ; 25 cm.
ISBN : 9780273673538 : 850 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Sevice industries -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12606 Hold
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Barcode Call number Media type Location Section Status 32002000219095 HD9980 S47 2003 Book Main Library Library Counter Available
Title : Supply chain management : strategy, planning, and operation Material Type: printed text Authors: Chopra, Sunil (1960-), Author ; Meindl, Peter (1970-), Associated Name Edition statement: 2nd ed., Intn. ed. Publisher: Pearson/Prentice Hall Publication Date: 2004 Pagination: xvii, 567 p. Layout: ill., pbk. Size: 27 cm. ISBN (or other code): 0131217453 Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Delivery of goods -- Management
[LCSH]Industrial procurement
[LCSH]Marketing channels -- Management
[LCSH]Materials management
[LCSH]Physical distribution of goods -- ManagementCurricular : BSMT/MSMT/PhDT Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10029 Supply chain management : strategy, planning, and operation [printed text] / Chopra, Sunil (1960-), Author ; Meindl, Peter (1970-), Associated Name . - 2nd ed., Intn. ed. . - Upper Saddle River, NJ : Pearson/Prentice Hall, 2004 . - xvii, 567 p. : ill., pbk. ; 27 cm.
ISBN : 0131217453
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Delivery of goods -- Management
[LCSH]Industrial procurement
[LCSH]Marketing channels -- Management
[LCSH]Materials management
[LCSH]Physical distribution of goods -- ManagementCurricular : BSMT/MSMT/PhDT Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10029 Hold
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Barcode Call number Media type Location Section Status 32002000160752 HF5415.13 C533 2004 c.1 Book Graduate Library General Shelf Available 32002000173284 HF5415.13 C533 2004 c.2 Book Graduate Library General Shelf Available 32002000251114 HF5415.13 C533 2004 c.3 Book Graduate Library General Shelf Available
Title : Supply chain management : strategy, planning, and operation Material Type: printed text Authors: Chopra, Sunil (1960-), Author ; Meindl, Peter (1970-), Associated Name Edition statement: 3rd ed., Pearson Intn. ed. Publisher: Pearson/Prentice Hall Publication Date: 2007 Pagination: 548 p. Layout: ill., pbk. Size: 27 cm. ISBN (or other code): 0132023458 Languages : English (eng) Descriptors: [LCSH]Customer services -- Management
[LCSH]Delivery of goods -- Management
[LCSH]Industrial procurement
[LCSH]Marketing channels -- Management
[LCSH]Materials management
[LCSH]Physical distribution of goods -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=11777 Supply chain management : strategy, planning, and operation [printed text] / Chopra, Sunil (1960-), Author ; Meindl, Peter (1970-), Associated Name . - 3rd ed., Pearson Intn. ed. . - Upper Saddle River, NJ : Pearson/Prentice Hall, 2007 . - 548 p. : ill., pbk. ; 27 cm.
ISBN : 0132023458
Languages : English (eng)
Descriptors: [LCSH]Customer services -- Management
[LCSH]Delivery of goods -- Management
[LCSH]Industrial procurement
[LCSH]Marketing channels -- Management
[LCSH]Materials management
[LCSH]Physical distribution of goods -- ManagementCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=11777 Hold
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Barcode Call number Media type Location Section Status 32002000199115 HF5415.13 C533 2007 c.2 Book Graduate Library General Shelf Available 32002000198505 HF5415.13 C533 2007 c.1 Book Main Library General Shelf Available 32002000199107 HF5415.13 C533 2007 c.3 Book Main Library General Shelf Available 32002000199123 HF5415.13 C533 2007 c.4 Book Main Library General Shelf Available
