Title :	Loyalty rules! : how today's leaders build lasting relationships
Material Type:	printed text
Authors:	Reichheld, Frederick F., Author
Publisher:	Boston : Harvard Business School Press
Publication Date:	2001
Pagination:	xiii, 213 p.
Layout:	ill., hbk.
Size:	24 cm.
ISBN (or other code):	1578512050
Price:	992 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Employee loyalty [LCSH]Leadership
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=2246

Loyalty rules! : how today's leaders build lasting relationships [printed text] / Reichheld, Frederick F., Author . - Boston : Harvard Business School Press, 2001 . - xiii, 213 p. : ill., hbk. ; 24 cm.
ISBN : 1578512050 : 992 Baht
Languages : English (eng)

Descriptors:	[LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Employee loyalty [LCSH]Leadership
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=2246