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Managing the customer experience / Smith, Shaun / London : Financial Times Prentice Hall - 2002

Public ISBD No review available on this record. Title : Managing the customer experience : turn customers into advocates Material Type: printed text Authors: Smith, Shaun, Author ; Wheeler, Joe, Associated Name Publisher: London : Financial Times Prentice Hall Publication Date: 2002 Pagination: xvi, 254 p. Layout: ill., cloth Size: 24 cm. ISBN (or other code): 0273661957 Price: 1750 Baht Languages : English (eng) Descriptors: [LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Relationship marketing Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5999 Managing the customer experience : turn customers into advocates [printed text] / Smith, Shaun, Author ; Wheeler, Joe, Associated Name . - London : Financial Times Prentice Hall, 2002 . - xvi, 254 p. : ill., cloth ; 24 cm. ISBN : 0273661957 : 1750 Baht Languages : English (eng) Descriptors: [LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Relationship marketing Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5999

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Barcode	Call number	Media type	Location	Section	Status
32002000094357	HF5415.5 S65 2002	Book	Main Library	General Shelf	Available