Title :	Performance-driven CRM : how to make your customer relationship management vision a reality
Material Type:	printed text
Authors:	Brown, Stanley A. (1946-), Author ; Gulycz, Moosha, Associated Name
Publisher:	John Wiley & Sons
Publication Date:	2002
Pagination:	xx, 272 p.
Layout:	hbk.
Size:	24 cm.
ISBN (or other code):	0470831618
Price:	1503 Baht
General note:	Includes index.
Languages :	English (eng)
Descriptors:	[LCSH]Customer relations -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=188

Performance-driven CRM : how to make your customer relationship management vision a reality [printed text] / Brown, Stanley A. (1946-), Author ; Gulycz, Moosha, Associated Name . - Etobicoke, Ont. : John Wiley & Sons, 2002 . - xx, 272 p. : hbk. ; 24 cm.
ISBN : 0470831618 : 1503 Baht
Includes index.
Languages : English (eng)

Descriptors:	[LCSH]Customer relations -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=188