Title :	Customer relationship management : concepts and technologies
Material Type:	printed text
Authors:	Buttle, Francis
Publisher:	Amsterdam : Butterworth-Heinemann
Publication Date:	c2009
Pagination:	xix, 500 p.
Layout:	ill.
Size:	25 cm
ISBN (or other code):	9781856175227
Languages :	English (eng)
Keywords:	Customer relations Management
Link for e-copy:	http://www.amazon.com/gp/reader/1856175227
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=18772

Customer relationship management : concepts and technologies [printed text] / Buttle, Francis . - Amsterdam : Butterworth-Heinemann, c2009 . - xix, 500 p. : ill. ; 25 cm.
ISBN : 9781856175227
Languages : English (eng)

Keywords:	Customer relations Management
Link for e-copy:	http://www.amazon.com/gp/reader/1856175227
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=18772