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Education and research for marketing and quality management in libraries = / 2002
Education and research for marketing and quality management in libraries = : La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque : satellite meeting/colloque satellite : Quebec, August 14-16 Aout 2001 [printed text] . - 2002 . - x, 326 p. : ill. ; 22 cm. ISBN : 359821829X Languages : English (eng) |