Title :	Customer relationship management : getting it right!
Material Type:	printed text
Authors:	Kincaid, Judith W., Author
Publisher:	Prentice Hall PTR
Publication Date:	2003
Series:	Hewlett-Packard professional books
Pagination:	xxvii, 480 p.
Layout:	ill., pbk.
Size:	24 cm.
ISBN (or other code):	013035211X
Price:	832 Baht
General note:	Includes index.
Languages :	English (eng)
Descriptors:	[LCSH]Customer relations -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17344

Customer relationship management : getting it right! [printed text] / Kincaid, Judith W., Author . - , 2003 . - xxvii, 480 p. : ill., pbk. ; 24 cm.. - (Hewlett-Packard professional books) .
ISBN : 013035211X : 832 Baht
Includes index.
Languages : English (eng)

Descriptors:	[LCSH]Customer relations -- Management
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17344