Title :	Customer service skills for success
Material Type:	printed text
Authors:	Lucas, Robert W., Author
Edition statement:	4th ed.
Publisher:	Boston : McGraw-Hill
Publication Date:	2009
Pagination:	xx, 294 p.
Layout:	ill. (some col.), pbk.
Size:	26 cm.
ISBN (or other code):	9780071277501
Price:	630 Baht
Languages :	English (eng)
Descriptors:	[LCSH]Customer services
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16933

Customer service skills for success [printed text] / Lucas, Robert W., Author  . -  4th ed. . - Boston : McGraw-Hill, 2009 . - xx, 294 p. : ill. (some col.), pbk. ; 26 cm.
ISBN : 9780071277501 : 630 Baht
Languages : English (eng)

Descriptors:	[LCSH]Customer services
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16933