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Customer experience management / Schmitt, Bernd / New York : Wiley - 2003

Public ISBD No review available on this record. Title : Customer experience management : a revolutionary approach to connecting with your customers Material Type: printed text Authors: Schmitt, Bernd, Author Publisher: New York : Wiley Publication Date: 2003 Pagination: xiv, 242 p. Layout: ill., cloth Size: 24 cm. ISBN (or other code): 0471237744 Price: 950 Baht Languages : English (eng) Descriptors: [LCSH]Customer relations [LCSH]Customer relations -- Management [LCSH]Relationship marketing Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5996 Customer experience management : a revolutionary approach to connecting with your customers [printed text] / Schmitt, Bernd, Author . - New York : Wiley, 2003 . - xiv, 242 p. : ill., cloth ; 24 cm. ISBN : 0471237744 : 950 Baht Languages : English (eng) Descriptors: [LCSH]Customer relations [LCSH]Customer relations -- Management [LCSH]Relationship marketing Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=5996

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Barcode	Call number	Media type	Location	Section	Status
32002000094696	HF5415.55 S35 2003	Book	Main Library	General Shelf	Available