Title :	Service management for dummies
Material Type:	printed text
Authors:	Hurwitz, Judith, Author
Edition statement:	1st ed.
Publisher:	Wiley Pub.
Publication Date:	2009
Pagination:	88 p.
Layout:	ill., pbk.
Size:	22 cm.
ISBN (or other code):	9780470474549
Price:	500 Baht
General note:	With compliments of Dr.Thiti Vacharasintopchai
Languages :	English (eng)
Descriptors:	[LCSH]Computer service industry -- Management [LCSH]Information technology -- Management
Curricular :	BSCS/MSMT/PhDT
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14893

Service management for dummies [printed text] / Hurwitz, Judith, Author  . -  1st ed. . - Indianapolis, IN : Wiley Pub., 2009 . - 88 p. : ill., pbk. ; 22 cm.
ISBN : 9780470474549 : 500 Baht
With compliments of Dr.Thiti Vacharasintopchai
Languages : English (eng)

Descriptors:	[LCSH]Computer service industry -- Management [LCSH]Information technology -- Management
Curricular :	BSCS/MSMT/PhDT
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14893