Title :	The ultimate question : driving good profits and true growth
Material Type:	printed text
Authors:	Reichheld, Frederick F., Author
Publisher:	Harvard Business School Press
Publication Date:	2006
Pagination:	xi, 211 p.
Layout:	ill., cloth
Size:	25 cm.
ISBN (or other code):	9781591397830
Price:	605 Baht
General note:	With compliments of Dr. John Christopher Walsh
Languages :	English (eng)
Descriptors:	[LCSH]Consumer satisfaction [LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Employee loyalty [LCSH]Employee motivation [LCSH]Leadership [LCSH]Success in business
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12844

The ultimate question : driving good profits and true growth [printed text] / Reichheld, Frederick F., Author . - Boston, Mass. : Harvard Business School Press, 2006 . - xi, 211 p. : ill., cloth ; 25 cm.
ISBN : 9781591397830 : 605 Baht
With compliments of Dr. John Christopher Walsh
Languages : English (eng)

Descriptors:	[LCSH]Consumer satisfaction [LCSH]Customer loyalty [LCSH]Customer relations [LCSH]Employee loyalty [LCSH]Employee motivation [LCSH]Leadership [LCSH]Success in business
Curricular :	BBA/MBA/MSM/PhDM
Record link:	http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12844