Available item(s) by this author

Total access / McKenna, Regis / Harvard Business School Press - 2002

Public ISBD No review available on this record. Title : Total access : giving customers what they want in an anytime, anywhere world Material Type: printed text Authors: McKenna, Regis, Author Publisher: Harvard Business School Press Publication Date: 2002 Pagination: xv, 252 p. Layout: cloth Size: 24 cm. ISBN (or other code): 1578512441 Price: 1520 Baht Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction [LCSH]Customer relations [LCSH]Customer services Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=738 Total access : giving customers what they want in an anytime, anywhere world [printed text] / McKenna, Regis, Author . - Boston, Mass. : Harvard Business School Press, 2002 . - xv, 252 p. : cloth ; 24 cm. ISBN : 1578512441 : 1520 Baht Languages : English (eng) Descriptors: [LCSH]Consumer satisfaction [LCSH]Customer relations [LCSH]Customer services Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=738

Hold

Place a hold on this item

Copies

Barcode	Call number	Media type	Location	Section	Status
32002000022580	HF5415.5 M3855 2002 c.1	Book	Graduate Library	General Shelf	Available
32002000022572	HF5415.5 M3855 2002 c.2	Book	Main Library	General Shelf	Available