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Author Robert W. Lucas,
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Title : Customer service skills for success Material Type: printed text Authors: Lucas, Robert W., Author Edition statement: 4th ed. Publisher: Boston : McGraw-Hill Publication Date: 2009 Pagination: xx, 294 p. Layout: ill. (some col.), pbk. Size: 26 cm. ISBN (or other code): 9780071277501 Price: 630 Baht Languages : English (eng) Descriptors: [LCSH]Customer services Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16933 Customer service skills for success [printed text] / Lucas, Robert W., Author . - 4th ed. . - Boston : McGraw-Hill, 2009 . - xx, 294 p. : ill. (some col.), pbk. ; 26 cm.
ISBN : 9780071277501 : 630 Baht
Languages : English (eng)
Descriptors: [LCSH]Customer services Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16933 Hold
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Barcode Call number Media type Location Section Status 32002000270270 HF5415.5 L933 2009 Book Main Library General Shelf Available