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Services management / Gemmel, Palu / London : Financial Times ; Prentice Hall - 2003

Public ISBD No review available on this record. Title : Services management : an integrated approach Material Type: printed text Authors: Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name Edition statement: 2nd ed. Publisher: London : Financial Times ; Prentice Hall Publication Date: 2003 Pagination: xxvi, 529 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 9780273673538 Price: 850 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management [LCSH]Sevice industries -- Management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12606 Services management : an integrated approach [printed text] / Gemmel, Palu, Author ; Looy, Bart Van, Associated Name ; Van Dierdonck, Roland, Associated Name  . -  2nd ed. . - London : Financial Times ; Prentice Hall, 2003 . - xxvi, 529 p. : ill., pbk. ; 25 cm. ISBN : 9780273673538 : 850 Baht Languages : English (eng) Descriptors: [LCSH]Customer services -- Management [LCSH]Sevice industries -- Management Curricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.siu.ac.th/siu/opac_css/index.php?lvl=notice_display&id=12606

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Barcode	Call number	Media type	Location	Section	Status
32002000219095	HD9980 S47 2003	Book	Main Library	Library Counter	Available