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Add the result to your basket Make a suggestion Refine your search Apply to external sourcesThe customer delight principle / Keiningham, Timothy L. / Chicago : McGraw Hill - 2001
Title : The customer delight principle : exceeding customers' expectations for bottom-line success Material Type: printed text Authors: Keiningham, Timothy L., Author ; Vavra, Terry G., Associated Name Publisher: Chicago : McGraw Hill Publication Date: 2001 Pagination: xiv, 192 p. Layout: ill., hbk. Size: 24 cm. ISBN (or other code): 0658010042 Price: 555 Baht General note: "American Marketing Association"
With compliments of Assoc.Prof.Dr.Chuvej Chansa-ngavejLanguages : English (eng) Descriptors: [LCSH]Consumer satisfaction
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16830 The customer delight principle : exceeding customers' expectations for bottom-line success [printed text] / Keiningham, Timothy L., Author ; Vavra, Terry G., Associated Name . - Chicago : McGraw Hill, 2001 . - xiv, 192 p. : ill., hbk. ; 24 cm.
ISBN : 0658010042 : 555 Baht
"American Marketing Association"
With compliments of Assoc.Prof.Dr.Chuvej Chansa-ngavej
Languages : English (eng)
Descriptors: [LCSH]Consumer satisfaction
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=16830 Hold
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Barcode Call number Media type Location Section Status 32002000270668 HF5415.335 K276 2001 Book Graduate Library General Shelf Available
Title : Dealing with difficult people secrets Material Type: printed text Authors: Brown, David, Author Publisher: London : Collins Publication Date: 2010 Series: Collins Business Secrets Pagination: 128 p. Layout: pbk. Size: 20 cm. ISBN (or other code): 9780007346776 Price: 225 Baht Languages : English (eng) Descriptors: [LCSH]Conflict management
[LCSH]Interpersonal relations
[LCSH]Psychology, Industrial
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17947 Dealing with difficult people secrets [printed text] / Brown, David, Author . - , 2010 . - 128 p. : pbk. ; 20 cm.. - (Collins Business Secrets) .
ISBN : 9780007346776 : 225 Baht
Languages : English (eng)
Descriptors: [LCSH]Conflict management
[LCSH]Interpersonal relations
[LCSH]Psychology, Industrial
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17947 Hold
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Barcode Call number Media type Location Section Status 32002000301885 HF5548.8 B877 2010 Book Main Library General Shelf Available
Title : Do as I say, not as I did! : gaining wisdom in business through the mistakes of highly successful people Material Type: printed text Authors: Frank, Carol, Author Publisher: Brown Publication Date: 2005 Pagination: xv, 267 p. Layout: ill., pbk. Size: 23 cm. ISBN (or other code): 0976049201 Price: 485 Baht General note: With compliments of Dr. John Christopher Walsh Languages : English (eng) Descriptors: [LCSH]Entrepreneurship
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10649 Do as I say, not as I did! : gaining wisdom in business through the mistakes of highly successful people [printed text] / Frank, Carol, Author . - Allas, Tex. : Brown, 2005 . - xv, 267 p. : ill., pbk. ; 23 cm.
ISBN : 0976049201 : 485 Baht
With compliments of Dr. John Christopher Walsh
Languages : English (eng)
Descriptors: [LCSH]Entrepreneurship
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10649 Hold
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Barcode Call number Media type Location Section Status 32002000176048 HD62.5 F828 2005 Book Graduate Library General Shelf Available
Title : Doing business internationally : the guide to cross-cultural success Material Type: printed text Authors: Walker, Danielle Medina, Author ; Brake, Terence, Associated Name ; Schmitz, Joerg Thomas, Associated Name Edition statement: 2nd ed. Publisher: New York : McGraw-Hill Publication Date: 2003 Pagination: xvii, 330 p. Layout: ill., cloth Size: 24 cm. ISBN (or other code): 9780071378321 Price: 2720 Baht General note: Originally published: Doing business internationally / Terence Brake, Danielle Medina Walker, Thomas (Tim) Walker. Burr Ridge, Ill. : Irwin Professional Pub., c1995. Languages : English (eng) Descriptors: [LCSH]Industrial management -- Cross-cultural studies
[LCSH]Intercultural communication
[LCSH]Negotiation in business -- Cross-cultural studies
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=3420 Doing business internationally : the guide to cross-cultural success [printed text] / Walker, Danielle Medina, Author ; Brake, Terence, Associated Name ; Schmitz, Joerg Thomas, Associated Name . - 2nd ed. . - New York : McGraw-Hill, 2003 . - xvii, 330 p. : ill., cloth ; 24 cm.
ISBN : 9780071378321 : 2720 Baht
Originally published: Doing business internationally / Terence Brake, Danielle Medina Walker, Thomas (Tim) Walker. Burr Ridge, Ill. : Irwin Professional Pub., c1995.
Languages : English (eng)
Descriptors: [LCSH]Industrial management -- Cross-cultural studies
[LCSH]Intercultural communication
[LCSH]Negotiation in business -- Cross-cultural studies
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=3420 Hold
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Barcode Call number Media type Location Section Status 32002000048437 HD31 B723 2003 c.1 Book Graduate Library General Shelf Available 32002000048445 HD31 B723 2003 c.2 Book Main Library General Shelf Available
Title : E-myth mastery : the seven essential disciplines for building a world class company Material Type: printed text Authors: Gerber, Michael E., Author Edition statement: 1st ed. Publisher: New York : HarperBusiness Publication Date: 2005 Pagination: xxxviii, 423 p. Layout: ill., cloth Size: 24 cm. ISBN (or other code): 0060723181 Price: 713 Baht General note: Includes index.
With compliments of Magazine International (Thailand)Languages : English (eng) Descriptors: [LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10539 E-myth mastery : the seven essential disciplines for building a world class company [printed text] / Gerber, Michael E., Author . - 1st ed. . - New York : HarperBusiness, 2005 . - xxxviii, 423 p. : ill., cloth ; 24 cm.
ISBN : 0060723181 : 713 Baht
Includes index.
With compliments of Magazine International (Thailand)
Languages : English (eng)
Descriptors: [LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=10539 Hold
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Barcode Call number Media type Location Section Status 32002000173250 HB615 G362 2005 Book Main Library Library Counter Available
Title : The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations Material Type: printed text Authors: Cherniss, Cary, Author ; Goleman, Daniel, Associated Name Edition statement: 1st ed. Publisher: San Francisco : Jossey-Bass Publication Date: 2001 Series: Advances in emotional intelligence Pagination: xxxii, 352 p. Layout: ill., pbk. Size: 25 cm. ISBN (or other code): 0787956902 Price: 1760 Baht Languages : English (eng) Descriptors: [LCSH]Emotional intelligence
[LCSH]Emotional intelligence tests
[LCSH]Success in business
[LCSH]Work -- Psychological aspectsCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=1040 The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations [printed text] / Cherniss, Cary, Author ; Goleman, Daniel, Associated Name . - 1st ed. . - , 2001 . - xxxii, 352 p. : ill., pbk. ; 25 cm.. - (Advances in emotional intelligence) .
ISBN : 0787956902 : 1760 Baht
Languages : English (eng)
Descriptors: [LCSH]Emotional intelligence
[LCSH]Emotional intelligence tests
[LCSH]Success in business
[LCSH]Work -- Psychological aspectsCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=1040 Hold
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Barcode Call number Media type Location Section Status 32002000017390 BF576 E467 2001 c.1 Book Main Library General Shelf Available 32002000017408 BF576 E467 2001 c.2 Book Main Library General Shelf Available
Title : The entrepreneur : twenty-fifth golden rules for the global business manager Material Type: printed text Authors: Heinecke, William, Author ; Marsh, Jonathan, Associated Name Edition statement: revised ed. Publisher: John Wiley & Sons Publication Date: 2000 Pagination: 282 p. Layout: ill., pbk. Size: 23 cm. ISBN (or other code): 0470820985 Price: 716 Baht Languages : English (eng) Descriptors: [LCSH]Entrepreneurship
[LCSH]Success in businessCurricular : BBA/MBA Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4831 The entrepreneur : twenty-fifth golden rules for the global business manager [printed text] / Heinecke, William, Author ; Marsh, Jonathan, Associated Name . - revised ed. . - Singapore, New York : John Wiley & Sons, 2000 . - 282 p. : ill., pbk. ; 23 cm.
ISBN : 0470820985 : 716 Baht
Languages : English (eng)
Descriptors: [LCSH]Entrepreneurship
[LCSH]Success in businessCurricular : BBA/MBA Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4831 Hold
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Barcode Call number Media type Location Section Status 32002000065134 HF5386 H366 2003 Book Graduate Library General Shelf Available
Title : The entrepreneur : twenty-one golden rules for the global business manager Material Type: printed text Authors: Heinecke, William, Author ; Marsh, Jonathan, Associated Name Publisher: John Wiley & Sons Publication Date: 2000 Pagination: 226 p. Layout: pbk. Size: 23 cm. ISBN (or other code): 0471835579 Languages : English (eng) Descriptors: [LCSH]Entrepreneurship
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4359 The entrepreneur : twenty-one golden rules for the global business manager [printed text] / Heinecke, William, Author ; Marsh, Jonathan, Associated Name . - Singapore, New York : John Wiley & Sons, 2000 . - 226 p. : pbk. ; 23 cm.
ISBN : 0471835579
Languages : English (eng)
Descriptors: [LCSH]Entrepreneurship
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=4359 Hold
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Barcode Call number Media type Location Section Status 32002000020188 HF5386 H366 2000 c.1 Book Graduate Library General Shelf Available 32002000020170 HF5386 H366 2000 c.2 Book Graduate Library General Shelf Available 32002000056802 HF5386 H366 2000 c.3 Book Main Library General Shelf Available
Title : Entrepreneurship Material Type: printed text Authors: Hisrich, Robert D., Author ; Peters, Michael P., Associated Name Edition statement: 5th ed. Publisher: McGraw-Hill/Irwin Publication Date: 2002 Pagination: xix, 663 p. Layout: ill. (some col.), col., maps, hbk. Size: 27 cm. ISBN (or other code): 0072314060 Languages : English (eng) Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Business planning
[LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=955 Entrepreneurship [printed text] / Hisrich, Robert D., Author ; Peters, Michael P., Associated Name . - 5th ed. . - Boston, MA : McGraw-Hill/Irwin, 2002 . - xix, 663 p. : ill. (some col.), col., maps, hbk. ; 27 cm.
ISBN : 0072314060
Languages : English (eng)
Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Business planning
[LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=955 Hold
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Barcode Call number Media type Location Section Status 32002000050805 HD62.5 H577 2002 c.3 Book Main Library General Shelf Available 32002000018232 HD62.5 H577 2002 c.1 Book Main Library Library Counter Available 32002000025476 HD62.5 H577 2002 c.2 Book Main Library Library Counter Available
Title : Entrepreneurship Material Type: printed text Authors: Hisrich, Robert D., Author ; Peters, Michael P., Associated Name ; Shepherd, Dean A., Associated Name Edition statement: 6th ed., Intn. ed. Publisher: Boston : McGraw-Hill/Irwin Publication Date: 2005 Pagination: xx, 591 p. (col.) Layout: ill., pbk. Size: 26 cm. ISBN (or other code): 0072873744 Price: 810 Baht Languages : English (eng) Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Business planning
[LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=8837 Entrepreneurship [printed text] / Hisrich, Robert D., Author ; Peters, Michael P., Associated Name ; Shepherd, Dean A., Associated Name . - 6th ed., Intn. ed. . - Boston : McGraw-Hill/Irwin, 2005 . - xx, 591 p. (col.) : ill., pbk. ; 26 cm.
ISBN : 0072873744 : 810 Baht
Languages : English (eng)
Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Business planning
[LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=8837 Hold
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Barcode Call number Media type Location Section Status 32002000149854 HD62.5 H577 2005 c.1 Book Main Library General Shelf Available 32002000149862 HD62.5 H577 2005 c.2 Book Main Library General Shelf Available
Title : Entrepreneurship Material Type: printed text Authors: Hisrich, Robert D., Author ; Peters, Michael P., Associated Name ; Shepherd, Dean A., Associated Name Edition statement: 7th ed., Intn. ed. Publisher: Boston : McGraw-Hill/Irwin Publication Date: 2008 Pagination: xviii, 648 p. (col.) Layout: ill., pbk. Size: 26 cm. ISBN (or other code): 9780071259521 Price: 740 Baht Languages : English (eng) Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Business planning
[LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14552 Entrepreneurship [printed text] / Hisrich, Robert D., Author ; Peters, Michael P., Associated Name ; Shepherd, Dean A., Associated Name . - 7th ed., Intn. ed. . - Boston : McGraw-Hill/Irwin, 2008 . - xviii, 648 p. (col.) : ill., pbk. ; 26 cm.
ISBN : 9780071259521 : 740 Baht
Languages : English (eng)
Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Business planning
[LCSH]Entrepreneurship
[LCSH]New business enterprises
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=14552 Hold
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Barcode Call number Media type Location Section Status 32002000249043 HD62.5 H577 2008 c.1 Book Main Library General Shelf Available 32002000249050 HD62.5 H577 2008 c.2 Book Main Library General Shelf Available
Title : The essential Drucker Material Type: printed text Authors: Drucker, Peter F. (Peter Ferdinand) (1909-2005), Author Edition statement: 1st ed. Publisher: New York : HarperBusiness Publication Date: 2001 Pagination: x, 358 p. Layout: hbk. Size: 25 cm. ISBN (or other code): 0750650184 Price: 990 Baht General note: Includes index. Languages : English (eng) Descriptors: [LCSH]Industrial management
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=1679 The essential Drucker [printed text] / Drucker, Peter F. (Peter Ferdinand) (1909-2005), Author . - 1st ed. . - New York : HarperBusiness, 2001 . - x, 358 p. : hbk. ; 25 cm.
ISBN : 0750650184 : 990 Baht
Includes index.
Languages : English (eng)
Descriptors: [LCSH]Industrial management
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=1679 Hold
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Barcode Call number Media type Location Section Status 32002000028827 HD31 D7672 2001 c.1 Book Graduate Library General Shelf Available 32002000029411 HD31 D7672 2001 c.2 Book Main Library General Shelf Available 32002000099018 HD31 D7672 2001 c.3 Book Main Library General Shelf Available
Title : Finance basics secrets Material Type: printed text Authors: Warner, Stuart, Author Publisher: London : Collins Publication Date: 2010 Series: Collins Business Secrets Pagination: 128 p. Layout: pbk. Size: 20 cm. ISBN (or other code): 9780007328093 Price: 298 Baht Languages : English (eng) Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17948 Finance basics secrets [printed text] / Warner, Stuart, Author . - , 2010 . - 128 p. : pbk. ; 20 cm.. - (Collins Business Secrets) .
ISBN : 9780007328093 : 298 Baht
Languages : English (eng)
Descriptors: [LCSH]Business enterprises -- Finance
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17948 Hold
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Barcode Call number Media type Location Section Status 32002000301927 HG4751 W284 2010 Book Main Library General Shelf Available
Title : The future of competition : co-creating unique value with customers Material Type: printed text Authors: Prahalad, C. K., Author ; Ramaswamy, Venkat, Associated Name Publisher: Harvard Business School Press Publication Date: 2004 Pagination: xiii, 257 p. Layout: ill., hbk. Size: 25 cm. ISBN (or other code): 1578519535 Price: 1214 Baht Languages : English (eng) Descriptors: [LCSH]Competition
[LCSH]Customer relations
[LCSH]Customer services
[LCSH]Economic value added
[LCSH]Strategic planning
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7208 The future of competition : co-creating unique value with customers [printed text] / Prahalad, C. K., Author ; Ramaswamy, Venkat, Associated Name . - Boston, Mass. : Harvard Business School Press, 2004 . - xiii, 257 p. : ill., hbk. ; 25 cm.
ISBN : 1578519535 : 1214 Baht
Languages : English (eng)
Descriptors: [LCSH]Competition
[LCSH]Customer relations
[LCSH]Customer services
[LCSH]Economic value added
[LCSH]Strategic planning
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=7208 Hold
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Barcode Call number Media type Location Section Status 32002000114866 HD41 P73 2004 Book Main Library General Shelf Available
Title : Getting things done secrets Material Type: printed text Authors: Slater, Rus, Author Publisher: London : Collins Publication Date: 2010 Series: Collins Business Secrets Pagination: 128 p. Layout: pbk. Size: 20 cm. ISBN (or other code): 9780007341115 Price: 225 Baht Languages : English (eng) Descriptors: [LCSH]Management
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17942 Getting things done secrets [printed text] / Slater, Rus, Author . - , 2010 . - 128 p. : pbk. ; 20 cm.. - (Collins Business Secrets) .
ISBN : 9780007341115 : 225 Baht
Languages : English (eng)
Descriptors: [LCSH]Management
[LCSH]Success in businessCurricular : BBA/MBA/MSM/PhDM Record link: http://libsearch.mru.ac.th/siu/opac_css/index.php?lvl=notice_display&id=17942 Hold
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Barcode Call number Media type Location Section Status 32002000301877 HD31 R631 2010 Book Main Library General Shelf Available
